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   Thank you once again, to the American Acupuncture Council for having me host, the Look to the Point series. Now my name’s Lorne Brown and I’m a doctor of traditional Chinese medicine in Vancouver, British Columbia, Canada. And I’m also a CPA and that’s how come, I guess I get to wear two hats and, um, be your practice management, uh, support. Click here to download the transcript. Disclaimer: The following is an

   Hello. I’m Dr. Yair Maimon. I would like to thank the American Acupuncture Council to put up this show and to share this knowledge with everybody today, lecture is about a bit unusual lecture. It’s all about tears on the verge of tears in Chinese medicine. My interest in Chinese medicine started from understanding better human life and to kind of get a better knowledge of who we are, what we are doing

 Click here to download the transcript. The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript. Welcome. Thanks for attending today. So we are recording, uh, prerecording, this video, uh, I’m visiting Matt in

So, you are running your acupuncture clinic well – customers keep coming; your employees are giving a top-notch performance; tools and equipment are functioning great. Everything is perfect (so to speak). Then, one day, you receive a notice saying that one of the patients you have worked with in the past has filed a malpractice complaint. Suddenly, things turn upside down. Dealing with a complaint that requires legal works can be quite challenging. That is