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Growth, Hiring and Culture



Our topic today is growth hiring and culture setting your clinic apart. So everyone wants to work for you today. I’m very happy to announce that I got two other experts joining me in our expert panel today that we each will be sharing ideas on growth, hiring and culture fit.

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Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

Hello. And I want to welcome you to the AAC To The Point my name’s Lorne Brown. I’m a doctor of traditional Chinese medicine. I’m a CPA, a chartered accountant, and I’m also the author of Missing the Point- Why Acupuncturists Fail and What They Need To Know To Succeed. Our topic today is growth hiring and culture setting your clinic apart. So everyone wants to work for you today. I’m very happy to announce that I got two other experts joining me in our expert panel today that we each will be sharing ideas on growth, hiring and culture fit. And we got Mark Sklar and Aimee Raupp. let me give a little bit of a brief introduction here. Each of ’em each of our presenters, our experts today. So mark, um, he’s known as a fertility expert, um, and he has over 18 years in clinical practice, helping couples get pregnant.

Um, he’s president of the American board orient to reproductive medicine and a founder clinical director of a very successful functional medicine, Chinese medicine practice in San Diego, where he sees several hundred patients a week. He’s developed a whole online platform where he does coaching and seeing patients also, um, around the world and his YouTube channel has well over a thousand subscribers already. So welcome our Sklar to our panel. We also have Aimee Raupp with us today. She’s known as a women’s health and wellness expert and just selling author. So published a couple of books, body belief, yes, you can get pregnant and chill out and get healthy. Um, she has been in private practice for over 16 years. She’s a licensed acupuncturist, herbalists in the New York area and she has two practices with several associates. I should mention. Mark also has several, several associates, which is why there are my expert panel today.

And Aimee has appeared on the view and has also been featured in goop glamour shape alert and the red book and has received endorsements from some people you may know, Deepak Chopra, Dr. Christine Northrup, um, Ariana Huffington and Gabby Bernstein, as well as she received endorsements from me and mark as well. I don’t know for there on this graph, so we can draw in a little bit of just an overview of growth hiring culture. So I’m going to bring up, uh, a presentation and then I’m going to have mark join us for a little bit on what he’s going to share on growth hiring culture. And then Aimee is going to take us home the anchor of our panel, and she’s going to talk a lot more about, um, cultural fit. Um, so let’s get this started and talk about growth, hiring and culture fit.

So really to have, um, a busy practice, it requires continuous referrals. And in this case, referrals come from having informed admin staff, um, from having, um, informed patients, which we create. And then, um, you being an, a formed TCM practitioner. If you stay to the end, um, we’ll share some key points and where we can go into more detail, cause I’m going to do a very superficial, but big overview for you guys today. Let’s focus on the really valuable front staff. So they’re your first, uh, contact for your patient. So they make your first impression. These are the people that are answering the phones and greeting your patients and exiting when, um, uh, saying goodbye when the exit and making sure if they need to be back in your clinic for that followup appointment. And so without this valuable front staff, um, this alone compare paralyze your practice, if they’re not the right person, because they are your first impression, your staff need to be able to instill the confidence in your patients, meaning they have to know, they have to be able to communicate to the patients that you, the practitioner are the right choice.

And so in my practice of Vancouver, acupoints wellness central, we have several associates been in practice role since two year, 2000. You can do the math there for awhile. We train our admin staff to be as knowledgeable as practitioners. So basically they become like practitioners. They can’t legally treat, and this allows them to become better advocates for the medicine and also, um, to be able to communicate well with the patients and ask for answer a lot of those questions. Um, it may be beneficial to treat your staff, your admin staff, and even their family members, because if they have a positive experience, um, then they’re going to become better advocates of your medicine as well. In the hiring process, often people say, do you have benefits? Do you offer medical benefits? And your answer actually can be, yes, I know the default always is no.

And I hear some of the reasoning, um, you know, we’re small practices. We don’t have that budget for, um, external or medical benefits, but you do actually offer medical benefits. It’s the medicine you practice. So if you’re doing, um, practicing as an acupuncturist or functional medicine practitioner, um, your staff actually be probably quite happy to receive a free acupuncture from you and a discount on, on supplements, um, and free or discounted testing services that you offer. And you may want to extend that to their family as well. So you do actually offer benefits and a lot of the people that take this admin position, the salary that it’s based on often, they can’t afford your services. So even more of a value added for them wanting to join your practice. My biggest mistake was, um, in this cultural fit ideas, I’ve heard some great admin staff, but I hired admin staff that had fear of needles.

It wasn’t a question I had asked. And so, um, it was only when a patient, um, would ask if you had, have you had acupuncture before, or they’re trying to communicate the acupuncture. You could see it in their face. That there’s fear. They didn’t want it. And so that is one of the, if you’re gonna take anything away today, when you’re hiring your front end staff, you should ask the following question. Have you ever had acupuncture before and watch their face? And they’d say yes. And it’s a very uncomfortable phase. They’re probably not going to be a good fit for you. And if they smile and tell you, they love it. That’s excellent. If they say they’ve never had acupuncture, the up question is, would you like to receive acupuncture? Do you have an interest and follow that instinctual facial response. I’m telling you that if they have a fear of needles, if they don’t want acupuncture, you don’t want them being your first impression, your front end staff take it from me. I learned this the hard way with integrity. They can’t tell patients that acupuncture is for them. So let’s talk about hiring for cultural fit. And first of all, let’s talk about the common pitfalls, um, for when you hire for cultural fit.

So some of the common pitfalls are hiring nice people. I’ve done this so often, right? Looking people. I think I get along with this person, this person seems nice, but they don’t have the skillset. So don’t do that. I’ve done that. Not very good for your front end. They do actually have to do the job besides you liking them, being a fit for your practice. They must have the skill. Um, you gotta be able to clearly set out the role and the requirements of the job. So this is your job as the leader, as the owner, the owner of the clinic, um, and another pitfall is, um, keeping them on board. Um, and they’re not the right fit. And so one of my colleagues used to say, you gotta be able to pull it off like a bandaid. If you have to let somebody go. So when you notice those red flags and those first few weeks of hiring somebody, don’t ignore them. And they think it’s better to pay attention to those red flags and let go of the people quickly. If they’re not the right fit, it’s much harder to do it later than it is at the beginning. Um, you know, not delegating properly, um, and, um, not giving them proper feedback. So that’s part of that training.

So we want to hire for the right cultural fit. Um, you know, we used to hire based on resume alone, um, and who we could afford, that was an epic fail. So you really want, um, the, uh, hire for the cultural fit and make sure you know, what your culture is. So I have on this slide, what my Acumatica’s culture culture is, and it’s clear to know what yours is, and then you’re looking for that fit that they share the vision, the values that you do, and having several touch points is key for this. And I have a link there to the community library@healthyseminars.com. Um, I have a much, uh, comprehensive talk on how to hire for culture fit and how to go through the process of hiring. So you can check more out there.

And then this just outlined some of the processes that I mentioned, that’s in that community library that I’m not going to go over here. And also myself, Marc and Aimee in our coaching and mentorship program that we offer for you guys, we go into crazy amount of detail and give you documents on how to do this as well in our rise, transform impact program. And again, these are some of the steps to pay attention to. Uh, and as I mentioned, this is the rise transform impact. So I’m just going to skip this because I want to just do a breath today. So that’s at healthy seminars.com for slash RTI, where myself, Marc and Aimee are going to be putting out some more of these free little clips for you to enjoy. And then there’s also much more that we do in our mentorship program. The real question you want to ask yourself then, because so many of my, um, the people that I’ve coached and talked to, um, they’re running their man, they’re doing their front staff job and really think of it this way.

This is really how you can clarify it. Did your school train you to treat patients or be a receptionist? What is your training and where does your passion lie? Is it in treating patients or doing admin tasks, even if you’re excellent at the men task, where’s your passion. And I think for the majority of you that invested time and money into Chinese medicine and functional medicine programs, I think your passion is in treating patients, not doing the men’s side. And I’ll share with you that if you have a good admin person, you can actually see more people help more people heal because less time answering phones, scheduling, collecting money means more time that you can be, um, taking care of your patients.

Let’s talk about our associates, be clear that this is not passive income. Um, you need to bring value to your associates, but it does add or increase your income generating potential. And it gives you some flexibility with time as well. Also know that you’re changing your job role, your, your leadership role, you’re going from being the practitioner to now managing people. And so if you don’t like managing people, um, then you want to hire and you want to have associates. You may need to hire an office manager to help manage your staff because there’s the entrepreneur, there’s the manager. And then there’s take technician. And we all love being the technician being that practitioner. But once you hire on staff and associates, you now have that managerial role and all that can take away from the entrepreneurial role, the vision of the growth of your clinic.

And so once you hire associates, you now have to manage people. So please know that your role is changing. Common question that Marc and Aimee and I get is, you know, I get staff. So how do I keep them from like leaving me and compete? Um, I will let you know that the non-compete agreement is hard to enforce. And there are other ways that we do in our mentorship program where you can set up systems. So they want to stay with you. And if they leave you, you won’t be resentful. Won’t be costly as well. So there are ways to do this that has integrity, that your associates feel great about. And you feel great about, um, there is, uh, a quote by Richard Branson that says the following train people well enough so they can leave, treat them well enough. So they don’t. And so a lot of this is about, um, how to train your staff.

So, um, they are great and they couldn’t leave you, but treat them really well. And this is what we go through more in our program. Um, so they don’t want to leave you. This is key, and we’ll also give you our non-compete, um, contracts. So all the things that we have put into our agreements and contracts. So the key here though, is to invest in your people. And there’s a meme going around saying, I’m the CEO and the CFO are having this conversation. What happens if we invest in our staff and our people, our associates, and they leave us. And the response from the CFO is, well, what happens if we don’t invest in our staff, we don’t train them and they stay in our company. And so you don’t want uneducated and untrained people in your company. Um, they will, they will bury you, um, in David Pink’s book dry, um, he talks about what motivates professionals and you are professionals, if you are practicing medicine, and this is that whole motto treat them well, may, will stay, but basically the factors that lead to a better performance and personal satisfaction out of the following, having autonomy.

So you want to have the sense that you, you are in control. You don’t want to feel controlled. So autonomy is important. So when you have associates, you don’t want to have your thumb on them, but it’s also not a free for all, but they got to have autonomy to be happy, to want to stay with you. Um, second one is mastery, um, to be able to reach for their potential to constantly have growth. Well, if you’re a practicing medicine, you never arrived that, you know, enough, as we know, there’s always opportunity to learn and grow in, uh, in your medicine. Um, so if you don’t have that mastery, like your drip looking envelopes, then that can become very boring. And it’s hard to stay in that job. But again, remembering that in Chinese medicine, that is not the case, having purpose, feeling like feeling what you do matters that has value.

Um, this is important. And then the last one is recognition. Um, your staff have to feel appreciated, have to feel valued. This is where I have failed early in my career. When I hired admin staff and I, our associates, I’m a self motivator. I’m doing all this great work for myself, investing myself, but I didn’t make time to talk or connect to my associates. And they felt not appreciated, not valued. So I did lose some associates in the early days and I adored them and I loved them and I did value them, but I didn’t communicate it to them. And so regular, um, connecting with your staff is key because if they don’t feel appreciated, this is another thing in the research that shows that people won’t leave. If they don’t feel valued or appreciated by you in his book, he shares that you can pay people fair market value, or even 10% below fair market value.

And if they have autonomy mastery, purpose, and recognition, they will stay the same thing as you pay them way over from market value. So the monies is better than they could ever imagine, but they don’t have autonomy mastery, purpose recognition. They’ll still leave you. So money’s the, uh, it’s not the driving force for people to stay. So, um, I do want to let you know that there’s a lot of talk about the renumeration. So what do I do? Is it a salary? Is that hourly? Um, do I pay, do they pay rent? How do we do this? Right. Um, how many rooms do we give them? So really these things come down to how you’re going to set up your clinic, because how you pay them, how many rooms they get is going to be based on a what’s your clinics, Val, um, um, goal and mission, meaning that acupoints minor all employees, because we’re a full on team.

Like we are a unit, that’s one of the things we have. So they’re all employees and how you do this really is what’s the value you’re creating. So there is no right way to do this, but there is a right way for your clinic and your vision, which myself and marketing, when you go into more detail in our programs. And so I will share with you that these are some of the ways that people do it. The key point here is what’s the value you’re bringing to your associates and what value they’re bringing to the clinic. And that’s how you determine the hourly, the salary, whether it’s commission rent, et cetera. So I’m going to bring on our experts. I just want to let you know that we do run a mentorship program, a coaching program, the three of us, um, is called rise, transform, and impact. And, um, if you want information on that or sign up for some more of our three little chats, um, then go to healthy seminars.com for slash RTI. I would like to bring on, um, mark now. And mark, I would like you to share a little bit about how we can do this, um, the growth and the hiring, the culture fit so we can grow our practices and people set ourselves apart. So people want to, um, want to work with us.

Absolutely. Well, first and foremost, thank you, Lorne, for, uh, inviting me to be part of this. And, um, you know, I think this is such an important topic for all of us as business owners, for the very fact that you mentioned in your slides, that, you know, we are not taught these things when we are in school, right. We’re taught to be clinicians and doctors. We’re not taught to be entrepreneurs or business owners. So if that’s the direction we want to go, then we need to take a step back and evaluate things a little bit differently. And in the first place that we need to start to evaluate and really consciously think about is growth. You know, where do we want our business to go? Where do you want to take your business? And, and when do you want it to get there? And so I think it’s easier to break this down into five-year chunks.

I mean, certainly if you want to look beyond that to have this really big, big goal, that’s fine. But I always like for all of you business owners to then say to yourself, where do I want my business to be in five years time? And this sets the stage for how those five years are going to go for you. So once you decide how you want the next five years to go, like what you’re trying to accomplish in those five years, maybe you want to have multiple clinics. Maybe you just want to grow your one clinic to have, uh, you know, 10 providers. Maybe you want to have an, uh, brick and mortar and you’ll have an online presence as well, whatever it is, that’s in your dreams, wherever you want to take your, your business, your little baby. I want you to set that intention consciously of where you want that to be in five years and growth doesn’t happen just by setting that intention.

Although that’s the first step it has to happen in baby steps, but we need to break down those baby steps based on that big goal. So we’re going to work backwards, right? So if, if in five years we want to, uh, have our brick and mortar and an online presence, then what do we need to accomplish in those five years to get there? And how does that need to be broken down? So then what you’re going to do is you’re going to set out for yourself to maximum of three goals annually that you’re trying to achieve. And the easiest way to do that is to say to yourself, okay, well, if I want to achieve that in five years, what do I need to do this year to take me closer to that five-year goal. Again, it, it, we all have our to-do lists and those to-do lists can be overwhelming and daunting.

But if we break down that to-do list into two or three annual goals, then that’s much more achievable. And then we’re going to take those two to three annual goals, and we’re going to break those down into quarterly. What do you need to do quarterly? And then what do you need to do monthly? And that’s how you’re going to make your weekly and daily to do list to accomplish all that. Now, if you can just accomplish one or two things on that checklist every day, if you can just check off one or two things every day on that checklist, you will be moving very quickly, although it might not feel that way, but you will be moving very quickly towards that bigger goal that you’re, that you had set for yourself. And that’s really how we’re going to achieve our overall growth for the business is setting that five-year goal, breaking that down into annual goals, and then breaking that down into bite sized chunks that you can accomplish on a daily and weekly basis.

And if you haven’t done this, I really want to encourage you all to go ahead and do this set aside with time, uh, this weekend to consciously make a choice for where you want to be in five years, and then start to break that down for yourselves. It feels really good to cross off those things on the list you feel accomplished, you feel like you’re moving closer to your goal and you get there much faster than you would think. But again, it happens with baby steps and those baby steps start to jump and start to look like big jumps and leaps, which is how I’ve been able to accomplish all the goals that I’ve had. And I know that Aimee and Lorne also do something similar, which is why I’m talking about that part of baby steps. And part of growth is also hiring. So, you know, when you’re, you’re in your clinics, you’re, you’re in your business, whether it’s virtual or brick and mortar, at some point, you’re going to come to a point where you need to hire staff.

And I know for many of us, our first goal is when do we get to hire that associate? That’s going to work under us. That’s going to, um, you know, start to work with, uh, patients who are coming to see you. Well, I would ask you all to, uh, to question that and maybe even put hiring associates on the back burner. I believe that we all do need to hire for growth and to achieve the goals that we have, but we need to start by hiring managers. And I think managers are going to allow you as an entrepreneur, as a business owner owner, and as a doctor to accomplish much more because as Lorne had mentioned, you know, we, we, weren’t trained to be receptionists and to run a practice. So shedding those things and giving yourself the ability to focus in on one treating and two, being an entrepreneur to have to think clearly to brainstorm and to create for your business are going to be the two most productive ways that you can take your business further and that you can grow.

So instead of hiring associates, first, I want you to hire two specific managers. One is an office manager who’s going to help you run the day to day running of the business, who can also serve as a front desk reception initially, who can also help you, uh, facilitate all the admin stuff while you are dealing with the clinical side of things. And then the other person that I want you to hire in terms of a manager is, uh, a social media manager or a marketing manager. Those are the two most important pieces and hires that you’re going to make because they’re going to free up your time. And it doesn’t mean that you lose control of these things, cause you’re still have your overall vision driving those. You’re still meeting with those managers to make sure that they’re on point and that they are facilitating your overall goal and vision, and that you’re still on the same page and that they’re running the business the way you want them to, but you are giving up the day-to-day management of the minutia and the detail of those tasks, which again, will free up a lot of your time and energy and resources, um, and get your mind thinking more about growth and clinic, which is where it should be versus running the day to day business.

If your mind stays on the day to day business, you’re going to have a really difficult time getting out of that and growing to where you want to be. And then part of any growth and hiring is culture. And I know that Aimee’s going to go into this a little bit more, but I have two points that I want to mention when it comes to culture. The first one is that anyone you hire to bring on has to believe in you. They have to believe in you as an individual. They have to believe in the medicine that you are providing. And they have to believe in the mission, the goal, the vision of where you want the business and the practice to go. So part of the questioning, um, that Lorne had discussed is going to be really valuable in hiring someone who believes in what you’re doing, where you want to go and how you’re trying to support, uh, patients.

And then the second part of hiring and growth is going to be trust that obviously you have to trust in them to facilitate what, what you’re trying to achieve, but they have to trust in you, right? They have to trust that you have their best intention at heart that, and they’ll have to, and they have to trust in you that you have your patient’s best intention at heart. And if those two things are, uh, are accomplished, then you can grow. You can achieve whatever it is that your heart desires, as long as you have the right path, the right support and the right culture in place to achieve that.

Thank you, mark. And, uh, two things I want to mention it, cause it comes up to me is that I can’t afford to hire an office manager. I will share with you that 13 years into practice. I burnt out and out of desperation. I decided to hire an office manager. And in my mind I was like, I’m going to make this much less this year because I’m paying an office manager. Now I didn’t choose to do it proactively, like is suggesting I was forced to do it because of my health. I burnt out guess what happened? So I hired this office manager, pay her salary, the clinic grew and paid her salary and was even more profitable because it freed up my energy to do what I do well, and she runs the clinic better than I could. So I did bring that in. If you’re saying, how am I going to do this?

I was prepared to make less. And sometimes it’s three steps backwards, 10 steps forward. I invite you not to have to burn out to find that out, to have to our office manager. I suggest you do it in advance, mark. Great points. Thank you very much. I’m looking for looking forward to continuing our work together and RTI you just a great communicator and you’ve shown it and I’m glad you’re teaching it. All right. Next up is I consider Aimee like a celebrity cause she’s been on all these cool TV shows and magazines. Um, um, and she’s our anchor today, Emmy. Um, Aimee, can you please talk a little bit about, um, cultural fit and, and fitting in? I know you have a lot to say on this.

Well, and I think what the point you just made about, um, you hired the office manager when you burnt out is, was my experience with hiring an associate? Um, I was, my practice was so busy and I was doing everything myself as we all do. And it was probably seen about 60 patients a week. I did have an assistant who was an acupuncture student. Um, but my, the same time my father had gotten diagnosed with a pretty aggressive cancer and was not doing well. And they were in California. I was in New York and I wanted to start getting there and spending more time, but I didn’t really have any backup. I didn’t have any help. And then, you know, a crisis happened, I actually had to get there and I was cornered into hiring an associate and it worked out she’s still with me, uh, 12 years later.

Uh, but it was, it’s an experience that I don’t think you want to put yourself in. You want to be set up to, um, hire and have your people aligned up. Who’s going to be there to support you. Who knows the team of the team, they, the brand’s mission and who can represent you. Right. I was really fortunate that who came in and literally saved me and saw my patients and basically helped me generate continuing to generate money so I could pay my rent and be with my family, um, worked out and she’s not just an acupuncture associated of mine for the last 12 years, but she’s also one of my lead fertility coaches at this point in my online business. And I think for all of us, it’s it is that I was never in that position where I felt like I could give things up.

I needed everything I was taking in. I thought bringing on an associate like similar to Lorne’s perspective with hiring, um, admin was gonna cut my income. And the interesting thing was, I think I missed 30% of my work days that year that I brought on my first associate and my income went up by 30%. And, and she also, I also provided enough income for her that she could quit her second job. And it was, it was a tremendous learning experience for me. And I was really, you know, tends to be how I do things is I can get thrown in. And then I kind of learn after the fact, but, um, from that experience and really every big growth point I’ve had moving forward from that point on was an understanding in what I like to call synergy, right? So my, my team synergy, my personal synergy, my business synergy.

And I think that is, you know, mark made some really good points about growth and the brand and the mission and trust, and that all has to be there in order for us to experience the kind of growth that we want and deserve. But it must also start with our own synergy with ourselves. So, and by that, I mean like, what is our alignment with ourselves? What is our alignment with our goals and our mission? And if you hate doing all the admin stuff or writing the blog posts or doing the social media, and then you’re also in the clinic, and then you also have to do the superbills and you, you know, you start to get very spread thin and you’re not aligned with the true purpose. And that alignment is what is key for the growth to happen the way you want it to.

And I think we can often get bogged down in kind of what mark was talking about as well of the day to day to do is, and we’re missing the bigger picture. So for me, as I’ve grown and you know, now I have the luxury of looking back and I didn’t always do everything in the correct order following the right steps. But what I tend to say, what was always true for me was, was the synergy in my alignment with my passion to help and to serve. And so for you to understand that if like coming home to that first, that, okay, is my alignment in check, is my synergy in check and similar to what Lorne learned and what I learned, how am I showing up for me? How am I showing up for my business? How am I protecting my business? How am I protecting my health?

And that is what constitutes, I mean, now I feel like I can step back and say that and see that from my own experience. Um, what constitutes a good leader too, is, is the leading by example piece. But you, you can’t do that if you’re not clear on what the vision is, what the values are, what the goals are, and you need your own checks and balances to come home to on, I think a weekly, even a daily basis, what is, what is my mission for today? What is my purpose for today? And what are the things that I need to do to grow my business? I know in the beginning for me, uh, you know, I had an assistant who was an acupuncture student, who is now my other associate. She’s been with me as well for over a decade. And, um, and then I was cornered into hiring an associate.

And then I had assistants over the years. And then as my other parts of my business grows, I started to write books. I started to have there wasn’t so much of an online presence, um, with my first book coming out. But as the years went on, then there was Facebook and there was social media and everybody was writing blogs. And I did not like all of that organization. And so I had to, again, I actually hired someone more of like a coach type situation, a business coach who helped me align and get clear what, you know, similar to what mark is saying, what, what is, what is the vision, um, where do I want to see my business in five years? What are the things I love to do? What are the things I hate to do? What are the things I need to take off my plate so that I can achieve these goals and these desires.

And it wasn’t until I was able to do that and prioritize that. And it was an expense, but it really helped streamline my business, move things forward. And I could start to put things into their containers. And that’s what really started to allow more growth for me. But it was, it was rooted in the synergy that I had with myself first, the alignment with my goals, my visions, and then now, as my team has grown, you know, I now have a chief of operations and she basically, as a Jack of all trades, she does social media. She helps with my newsletters. She does all the things that I don’t really love to do. I like to go on video and talk and be live. So I’ve gotten very clear about what I like and I like to be in the clinic. And I like to coach, I like to work with clients.

I like that one-on-one time. Right. Everybody is going to figure out what, what they like and what’s their special split space to be in, in their business. And then I think you, you think about hiring on support and another thing that is, uh, you know, mark and Lorne both touched upon is everyone who’s ever worked for me actually started as a patient HIPAA compliant or not. I don’t really know don’t really care cause it’s worked out for me. Um, and they believe in the medicine. They believe in me. They trust me, they get me, they understand my message. Whenever I’ve written a book and had a big book launch. If I had a PR campaign, a public relations campaign, I always made the head of a campaign, become a patient because no one could understand me unless they were a patient of mine. That’s really what I started to see.

And again, that comes back to the synergy cause they saw me in my element. And so, um, for you to think about that too, of like what lights me up, what is my alignment? And then how can I convey that? And that’s so much a part of what you’re conveying as you’re growing your business as you’re growing your brand. Um, and also as you’re hiring, because then once you start to have this team, um, and, and Lorne touched upon it too, is a, without your synergy and alignment, the business doesn’t have that strong center, right? And it’s, it’s impossible to grow if you are wishy-washy anywhere in that sense of alignment and synergy, it can always change and adjust. But what are the, what are the core principles of, of your business? And then also you need from there, these clearly defined goals and expectations of your team, whether they’re associates, whether it’s your front, front desk person, your acupuncture, assistant your head of social media, what, what are the pillars of the business?

What are the core mission statements? What is the synergy and the alignment, and are we all on the same page? Are we speaking the same voice? And I find that the, you know, critical number one way to get there is you have to own it yourself. You have to lead by example, you have to believe in the practice that you are doing. You need a team that also believes in that practice and believes in you and you need regular meetings with your team. This was something I greatly resisted. I never was in the corporate setting. I always, um, laughed at the idea of having a meeting about a meeting. It would just drive me insane. Like I was like, this is just the most inefficient use of time ever. And I don’t want to have meetings about meetings. Like I will never be that person.

And I’ve realized I need meetings about meetings because it’s actually what keeps my team together. And I had a recent situation where my virtual assistant she’s my admin. She basically runs everything from a virtual perspective with clinic and online. She couldn’t make our regular team calls because of a, pre-pub another commitment and her internship. And I started to see the team fall apart. There started to be miscommunications. There started to be just, there was the synergy was disappearing. And so I had to get her on the phone and we talked it through and I was like, well, we have to find a time because this there’s going to be a breakdown in the system. We’re a small team. We have to find time every single week that everybody is on a video call and we’re hearing each other’s voices. We’re making sure that we’re, we’re on the same page, that synergy, we have to come back home and remember, what is our mission?

What is, what is our purpose here? What are our goals? Right. We have our monthly goals. We have our quarterly goals from a financial perspective, from a business growth perspective and also from a service perspective. And so without that convening on a regular basis weekly, you’ll start to see things get broken up and your team will lose its it’s synergy. And without that synergy, it’s, it’s very challenging for the growth to reach the next level. So to me, it’s about, you have to come back home to you and your own personal synergy, getting very clear, similar to what mark said about your goals, your plan coming back home to that as often as you can. And then when you have your team, it’s the same thing. I have weekly meetings with each of my associates where we go over cases, we’re talking Chinese medicine constantly, even though we’re both, you know, we’re all seasoned practitioners at this point.

We’re just, what’s our goal. What’s our mission talking the same talk, feeling, you know, understanding the case in the same ways. Super important. I do that with my team as well with my chief of operations and my assistant. And so, and then we also have a broader group call once a month with everybody and again for synergy. And so we can all see and hear and understand each other, have compassion for each other, know that our goals are aligned and that’s what really helps support that growth in that culture. And, um, you know, I don’t, I, at this point haven’t had, um, people leave the team because they feel very heard. They feel very purposeful. They feel a part of something and they’re, they’re seeing the results. So to really think about that when, um, in your growth vision of how aligned are you and, um, what is, what is your synergy that you’re bringing to your mission to your business? And then as your team grows to that, you have constant check-ins around that synergy.

Thank you, Aimee. And I’ll share with you guys that on the RTI page, healthy seminars.com/rti, um, sign up because we’re going to be offering some three little short webinars like this, where we’re going to go into more detail about hiring associates and staff and other things about growing your practice, because we’re in this, uh, when we talk about our practices and growth, we’re in this because we want to help you, our communities, we do this because we love it. And, um, and that’s, that’s the focus and that’s why we want to grow because, uh, in life we can’t just stay still that stagnant. You’re either shrinking or expanding. And so let’s expand and help heal our communities again, Marc and Aimee, thank you very much, uh, for participating in having you as my experts and enjoy doing the coaching and mentorship with you guys. And again, I want to thank the AAC to the point, um, for inviting me to offer these, uh, practice management, uh, seminars and webinars, and, uh, check in for next week. Um, cause we have another special guest on the AAC To The Point. So tune in and listen to that webinar as well.



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Staying Out of the Negative Gap Trap



So where the mind goes, the Qi or chi follows what you focus on, becomes a reality. So this is really about where you choose to put your intention.

Click here to download the transcript.

Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

I want to thank the AAC for inviting me back, um, to their live stream, to the point my name’s Lorne Brown, um, a little background, I’m a CPA, a certified professional accountant. I’m a doctor of traditional Chinese medicine. I’m also a clinical hypnotherapists. I’m trained in psych K um, rapid tribes, transformational therapy, the Mercer of pure technique. And I’m the founder of healthy seminars.com offers continuing education, um, for acupuncturists as well as the founder of acrobatics wellness center. The first and I guess longest serving integrated fertility clinic in British Columbia, Canada. And I’m the author of this book missing the point. Why acupuncturists fail? Um, I want to, um, have a discussion with you about, um, ignoring or getting stain out of the negative gap trap. This trap is where, um, you lose your confidence. You feel frustrated, you feel depressed. And so, um, I promise you that for this lecture, um, I always like to set the intention. I hope to one day be remembered as the guy that keeps everything really simple, powerful, and effective. And I started his quote here is make everything as simple as possible, just not simpler. Um, and that idea, the risk of being too simple is that you may ignore it or dismiss it all together, but I will do my best to keep this simple, because I don’t like to do complicated, but yet powerful and effective.

So where the mind goes, the Qi or chi follows what you focus on, becomes a reality. So this is really about where you choose to put your intention. That is the key. And I like to use the idea of, um, the missing the tile syndrome, um, concept here. And so in missing the tile syndrome, the idea here is you have this beautiful, um, tapestry, this beautiful let’s think of our, our ceiling has been hand painted. There’s a million tiles and every tile has been beautifully hand painted. However, unfortunately in the corner of the ceiling, one tile has cracked and half of it has fallen. And because of that, the museum has closed the exhibit and notice it as worthless. And this is this idea that you have 999,000 beautiful tiles. But if you focus on that one damaged tile, then it becomes worthless to close the exhibit.

Um, I like to say when again, where the mind goes, achieve follows, what you focus on becomes your reality. So if you have nine good things happening and one bad and you focus on bad, then you suffer. Life is not great. Vice versa that if you have nine, not nine bad things happening and good, and you focus on that one, good, then life becomes great. And so it’s really about which Wolf you’re going to feed a, where are you going to put your attention? Where the mind goes? The chief follows what you focus on becomes reality. And I’m sure many of you who, who drive or purchased a vehicle in your life have probably had this experience that once you’ve decided on a vehicle that you like, all of a sudden, you see more of that make and model, and maybe even color of that vehicle, that car on the road.

It’s not that there’s any more of that car on the road. It’s just that that’s become your focus. And that’s what gets percolated up from your subconscious to your conscious mind. And you start to notice that you start to notice it more. These opportunities were always there. These vehicles were always there, but now that you’ve put a bit of focus there, you start to notice it more. And so this is how life happens. You start to experience, notice that, notice things more, this becomes the life you live, and this is why you could live in suffering and stress, or you can live in joy and gratitude keyword. There is, it’s a choice. Um, I really enjoyed a book called minding the gap and it was by, um, Dan Sullivan. He’s a coach and I really liked his metaphor. So I want to share my version of it, um, in this idea and how to stay out of this gap.

The gap is where you do not want to be. Um, he, he gives us idea that you set sail basically, and you untie your, your boat from land. And as you said, sail, you look out to the horizon. Now you gotta remember the horizon is a mental construct. There is no place where the sky and the ocean meet or in sky and land meat. It’s just a mental construct, but that’s where you set your target out. Um, those are those big audacious goals. That’s what you say, your target. When you leave the land on your sailboat and after 24 hours of sailing, you, you go down and retire at night. You have a nice sleeper below. When you wake up to your dismay, you notice that the horizon is just as far today as it was yesterday. And if you keep just focusing on horizon, then over a period of time, this can lead you to a lack of confidence, frustration, and depression.

So the antidote for this, the solution is to look backwards, to look behind you and notice how far you have come each day. And that’s the issue for a lot of driven people is they’re constantly focused on their long-term goals are focusing on that horizon, but they’re not stopping each day to do gratitude, to be grateful for what they have, where they have come. And so the gap is from the gap is the area from where you are today to where you want to be. That’s the gap. But what we have to remember is there’s also a position from where you are today and where you’ve come from, and this idea of, of practicing daily gratitude, where you look for things that you can be grateful for. It basically forces your mind, your brain to search for the last 24 hours of what has been going well for you.

And this is the antidote to staying out of the gap and enjoying life more. Uh, there’s this quote that if you cannot feel gratitude, then you cannot be happy. And so, so many of us still suffer, even though you have material possessions, I’m talking about the people that have, you know, if I, if I just have this, then I’ll be happy. Well, they have this, but yet they still don’t find the joy in their life. And the key quote here is if you cannot feel gratitude, then you cannot be happy. And I will say I was one of those people, very driven, um, that kept on achieving, but never finding that fulfillment. It was always short-lived. And I’ll talk more about that. And again, the key here is to state of gratitude and the solution is daily practice of gratitude. And let’s talk a little bit about how gratitude works as well from a scientific perspective.

Um, remember that this is your free will, gratitude is a choice. And it’s one of those things that I like as a mind hack. I like to do mine tax. And again, I’m always looking for these simple things. So what I’ll do is I’m just going to read a little bit, um, from some research here. Um, so again, on gratitude, um, many of us are always looking toward external factors. We’re always looking outside of ourselves to experience joy and happiness. When really it’s all related to internal work. This is a lot of the stuff around conscious work that many of you may have been exposed to. This is something science is just starting to grasp as well as shown by research out of UCLA mindfulness awareness research center. According to them, having an attitude of gratitude changes, the molecular structure of the brain keeps gray matter functioning.

It makes us healthier and happier when you feel happiness, the central nervous system is affected. So your whole autonomic nervous system changes, which many people say is the subconscious mind, the autonomic nervous system, you are more peaceful, less reactive and less resistant. Now that’s really a cool way I’ve taken care of your well-being. Now I suspect when you’re practicing gratitude, I suspect that you’re going into, um, alpha brainwaves. So when you’re in high tech high beta brainwaves, that’s that state of stress overwhelm anxiety you’re suffering at that time is that nice, um, state of detach relaxation. And when you’re an alpha brainwaves, basically you become resourced. And again, through research, what they’re noticing is that when we’re in this state of gratitude and in the state of alpha brainwaves, we now are able to access more of our mind that is normally not normally available to us in particular.

They say the research that we’re able to access more of that creative mind. And so when you’re in that stress response in high beta, you’re likely focusing on the problem. And when you go into gratitude, it has a shift in perception, and it takes you from focusing on the problem to now focusing on the solution. And that’s when, when you get into gratitude and alpha brainwaves, you now are in inspired thought, and that’s when one of these solutions inspired thoughts pops into your mind for what you can do. And you get really excited about I’m just going to read another little line here from some of the research. Um, scientists have discovered that feelings of gratitude can actually change your brain. So they’re measuring things and seeing the brain structure changes, synopsis that fire together wire together, and feeling gratitude can also be a great tool for overcoming depression and anxiety, more important now than ever.

Right? Furthermore scientists have discovered that the heart sends signals to the brain, your thoughts and feelings of gratitude create a physiological response in your body. So if you want to feel happy, practice joy and gratitude. If you want to feel happy, practice joining gratitude, it’s not going to be this relationship. Or when you make this so much money or you have this health, that’s going to make you happy. It is an internal experience. And remember, it’s not happiness. That brings us gratitude is gratitude. That brings us happiness. And so if you practice a daily, um, basically if you cannot feel gratitude, you cannot be happy. You can not feel happy. And so the idea of practicing gratitude daily is, um, you revisiting the past 24 hours and some people will find this a challenge by the way, but that’s okay. That’s just showing you that you’re not practiced at gratitude. And it’s taken a little bit of effort to get those wires to fire, right? Those synapses to fire. Last little piece from this research in short practicing gratitude seems to kick off a helpful self perpetuating cycle in your brain, perfect momentum, right? Counting your blessings now makes it easier to notice and count them later. And the more good you senior life, the happier, more successful your life becomes.

So in Shawn anchor’s book, he’s an author on the happiness advantage. He talks about a study where they take people that are basically, um, uh, you know, think of negative and positive. Um, people I’m losing the thought of the word. That’s not the word that he used in the book. Um, but it just, I just lost my head and normally it does it, but it, it, it will be okay still with the exercise that we’re going to do. So he has two groups of people, um, and one group, um, they’re, uh, both groups actually are asked to count how many images they see in the magazine and it’s timed. And this was a magazine made for the study. And what they notice is the, um, people that, um, I’m going to call it negative again, negative thinking, right? Things don’t go well for the victim thinking versus the people that are lucky enough, good things happen to them.

Um, the ones that were in the negative thinking group, they took longer to complete the exercise, then the positive mindset group. And that’s not the terms of use by the way, but it will work for what we’re doing. Now. What was interesting is they all had identical. So what’s the time difference. And in each magazine, there was an image and right under the first image, it said, um, if you’re reading this to finish this exercise, now go to the second to last page. And so on the second to last page, it said, show this line to the supervisor and collect $250. So these people would look at the picture, read this, flip it and hand it in. But there was a whole group of people that went picture, missed it, picture, picture, picture, and it took longer. This is that idea that I mentioned about seeing your make and model of the car on the road, where the mind goes, the chief follows what you focus on, becomes a reality.

There’s only so much information. The conscious mind can take five to seven bits of information. Your subconscious is a supercomputer. And so if you’re in that negative mindset, it’s only going to percolate up to you. That’s matching what you want. Like when you’re looking for that car, all of a sudden, you’re now noticing that car. So if you are of a positive mindset, that gratitude, you start to see more opportunities. They saw that line right away and were able to collect $250 by completing the exercise quickly where the other group were not able to read that line. They opportunities are always there. It’s there for everybody. So what’s the difference. The difference is what have you put your focus on? And gratitude is a way to start focusing on opportunity and what’s going well in your life. And when you do that, you start to notice more. And because you were experiencing that, it’s an inner experience. You’re enjoying life. And they’ve shown that it’s happy people that become successful. It’s not successful. People become happy, happy people become successful.

And there’s that quote, successful. People are happy, happy people are successful. We often think if I get this, then I’ll be happy. And that is not how it works. Pleasure is temporary success. That kind of success, material successes, pleasure is, is only temporary. And it puts you in a vulnerable state as well, because you’re always needing an external environment to be a certain way for you to feel a certain way. And in conscious work, this is about inner work and that you’re feeling good despite the external environment. So that’s a skill. Can you deny the five senses and what’s happening now, um, and bring up that feelings of joy and like attracts like, and this is how happy people do become successful. So happiness is more about the joy and striving for your potential than the actual end result. So enjoy the journey versus focusing on the destination idea.

So it really is less about the external world. I’m John anchor, again, the happiness advantage and before happiness, it was two books. Uh, one of the studies that he looked at is they looked at wanting to raise success rates and happy, uh, when you try to raise success rates. So in corporations that try to raise success rates. So profit margins, um, revenue, you know, on the material side, they saw happiness would flat line, but yet when they raised happiness inside these organizations, success would rise dramatically, educational and financial. And so again, happy people become successful in same thing for your organizations, happy organizations become successful.

So it’s a cause and effect. And we can take this from a Newtonian level to a quantum level. So on the Newtonian level cause and effect, we are using the external environment to make ourselves feel gratitude. So we’re looking at what has happened. So in that gap, minding the gap exercise, we’re looking behind us and in the last 24 hours, what can I be grateful for? Um, that’s cause and effect, and that’s on a Newtonian level and it’s very beneficial. And that’s where the research is has been done on the causing effect is kind of a quantum idea where you’re starting to feel gratitude in advance of what you desire and want before it’s actually manifested. And this is more beyond the scope of our discussion today. Um, but in that quantum level, you are now, um, using your imagination to create what you want in your life and you’re causing the effect.

And so, you know, um, to, you know, to, if you want to be healthy, then start to feel whole and complete, right? If you want to be happy, then start to feel joy and gratitude in advance of what you see physically, right? And so that’s causing the effect and that’s a quantum level idea that people talk of and that I love. And that’s more on a manifestation level. And today we’re really focusing on cause and effect where you’re looking at, what you can be grateful for, what I invite you to do now, while you’re listening to this, this is really simple. Um, but I would invite you to take a moment and write down three things that you’re grateful for. Oh, this was the part I, you know, it’s, I’m going to share this now. Cause I didn’t add this to the slide with the Shawn Achor lecture, um, research that he talks about, where they looked at those two groups of people where they looked at the magazine, this is very key.

So I’m glad I remembering this. Now it kinda ties it in together. So a quick, quick summary in that study, one group took much longer than the other because they missed it where it said, go to the supervisor and collect two 50. They miss that opportunity and just focused on the pictures. What they did is they took the pessimist. That was what it was pessimists and optimists. That’s how they kind of define the groups. So they took the pessimist group and they got them to write down for 21 days, three things that they can be grateful for three original things. And so every day they would write, not think, but write down three things that they be grateful for. And what they notice is not only did they see changes in the brain structure, so the brain wired differently, but these people started to feel more optimistic and start to notice more good things happening in their life that like attracts like, and so this is something that can be learned.

So wherever you’re at now, I would suggest, and I do this for my patients all the time. I suggest a gratitude practice. I’m going to actually tell you what I do is I recommend and a really nice book. So I buy more of the expensive books, too, a nice leather bound book. This one has like a strap to it. So if you can see that, so some people do a little hill Roy, but I do it on a nice binder because these are your gratitude, your, your joy, uh, books. So it’s, it’s precious. I’m giving it the respect, right? It’s precious. So it’s in a nice expensive book. And each day I write three original. Now the key to this is to take your time, write something you’re grateful for. What’s gone well in the last 24 hours or more. And write that down and allow yourself to feel the gratitude.

It’s the feeling that’s key. If you just write three things down, but you don’t bring up the feelings of gratitude. It won’t be very beneficial. That feeling is chemistry and the body feelings are chemistry, right? And so, and this has an effect on your electrical and hormonal nervous system, right? And so you want to bring up the feelings of gratitude. This is key. And if you have something that every time you think about it, it brings gratitude. You’re a welcome to write that down each day, but now you need four things because it has to be three original each day. So if you want to carry something forward or more than one thing forward, that is fine, but you need three original things. Now what happens if it’s difficult, then be grateful that it’s difficult because if it, if you were super great at it and you’re still suffering, um, that’s unfortunate, right?

Because what else can we do? And there’s lots of we can do if you’re finding it difficult, that is feedback that you don’t have that wiring for gratitude, because if it’s wired, it’s instant, it’s easy. Like you can just bang, bang, bang, and really feel it. Then, you know, it’s worried. Cause that subconscious is like a super fast super computer. So it would be easy and fast. If it’s not easy, then you are now building those synapses. Right? So time you think about it, you’re wiring your brain differently. Like we saw in that study that Shawn anchor quotes in his book, they noticed after 21 days that the brain changed and they felt more optimistic. They noticed more gratitude. They were experiencing more joy in their life. And so write three things down. I recommend an a, an, a book, the research didn’t do it based.

You do it in your head. They didn’t do it on your iPhone notepad, um, or on a sticky note. Um, I recommend a nice book and sometimes I sit back and I reread these things. I go back and I reread, um, what I put for gratitude. And I kind of have two practices, the Newtonian one where I look at what I’m grateful for in my life. And then the quantum level of cause and effect. I share to be grateful for things that have not manifested yet, but I believe we’re going to her. I’m convincing myself. They’re going to start to really imagine and dream that. And gratitude is powerful because gratitude is a form of receivership. When you are thankful when you were receiving something, um, or have received something you’re grateful, you’re thankful. So gratitude puts you in that, to that receiver, um, state.

Um, and that’s kind of basically what I want to share about how to stay out of the gap in today’s world, um, with the media and social media usually bombarding you with unfortunately negative thought patterns. Um, it’s really important for your mental health to develop practices like meditation and daily gratitude to really calm that nervous system, to take you from that high beta stress and anxiety and overwhelm into that alpha detach relaxation, right? To take you from that sympathetic fight or flight survival mode into parasympathetic, the rest and digest, um, system and your body will thank you for it. And these are just really simple mind hacks. So gratitude helps you stand in the gap by thinking about what has gone well in the last 24 hours is still healthy and okay to have to be looking into the horizon. It’s great to dream big.

Um, two things I would add to that, remember to keep looking where you’ve come from. That’s key. Otherwise it’s easy to fall into this gap of frustration and lack of confidence and depression and, um, causing effect, not only having the horizon, these big goals, but taking time to imagine, to meditate, to dream what it would be like if it was fulfilled now not thinking how you’re going to do that. I didn’t say that. Just thinking if it was happening now, what your dream is, if it actually has occurred, what would be different? How would you feel? How would you behave? How would you act? And you’re training your body, your autonomic nervous system, which I understand to believe is your subconscious system. Um, you’re training it and it now has that expectation. And then these opportunities start to show up in your life to help you materialize that in the physical plane here.

So thank you again for tuning in. Um, if you like these kind of topics and talks, I suggest you check out my book missing the point and, um, you can check out my website, um, Lorne brown.com. It has links to, um, where to get my book. It has links to my website that I found in healthy seminars where you can great, great con continued education for PDA and use. It also has, um, uh, a library there of our past 10 years of lectures and links to my clinic. So you can check all that out. And I want you to know the next week you want to tune into, to the point with AAC. Cause we got Jeffrey Grossman from acupuncture, media works, and he always has great business pearls to help you grow your practice. Thank you for listening. And I’d love to hear your feedback in the chat.


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TCM Infertility, Pain and Overall Wellness Geek-Out Session



However, the focus really is going to be on clinical and why it’s important to just keep learning and how neuroanatomy can advance your practice.

Click here to download the transcript.

Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

Again, thanks to the AAC, um, for inviting me to be part of their, uh, To The Point show. And my name is Lorne Brown. I’m a CPA, a charter accountant. I’m also a doctor of traditional Chinese medicine in Vancouver, BC, Canada, and I’m also trained in laser therapy and, uh, I run healthy seminars and today we’re going to have a special guest. Um, my colleague and friend Poney Chiang, um, Poney is an acupuncturist as well. Um, he’s a neuro Meridian and neuro anatomy expert. And so he’s been teaching on healthy seminars so we can understand the neuroanatomy and neuroscience of acupuncture, both the classical and mainstream. And we had a geek-out session. So Poney and I had a Geekout session a couple of weeks ago, and we decided to share this with you, and I’m going to tie this into practice management. However, the focus really is going to be on clinical and why it’s important to just keep learning and how neuroanatomy can advance your practice.

And so again, I want to thank Poney for joining me today. Um, and there he is great to have you here and we’re going to, we’re going to geek out again. What I want to share with you is low-level laser therapy for fertility, and I’m going to give you a very short version story, but this has been my focus. I think I’m one of their early adopters outside of Japan using laser for fertility. And I do combine it with acupuncture. Um, and the reason, um, I started doing this was I came across a paper, um, where a medical doctor, Dr sure. Out of Japan, um, he, he he’s a pain specialist and he would treat people for pain. And he had this technique, which is later, um, been dubbed the Oshiro technique or the proximal priority technique. And he did a lot of work around the neck area.

And, um, he would always treat this first, before he treated the local area where there was pain. And in the story, the true story that happened here is he was treating a woman who was 55 years of age with menopause for back pain. And so he would do this proximal treatment. Um, the purpose is to create blood flow everywhere because if you increase blood flow everywhere, it would go to the toe and you’d go to the back and this would help with the healing. And so he did this technique with her and lo and behold, not only did he resolve her vaccine, but her cycle returned, uh, she wasn’t happy about that. And he thought it was a, one-off go see your OB GYN, cause it could be something serious. Well, within the calendar year, he was treated another woman in menopause for back pain.

Her period came back. So what they decided to do in his, at the hospital is they did a very small pilot of about 74 women that were translating to English as severe infertility average age, 39, several years of infertility, um, many cycles of art assisted reproductive techniques. And about 23% of them became pregnant. And over 60% had a live birth rate. And this is from a very poor prognosis group. And then they expanded that study to 701 women and 23% got pregnant, 50% got it, had a live birth. And his thinking was the reason these women had an improvement in their fertility is when doing this technique around the neck. Um, it created a parasympathetic response, which they were able to measure using thermal photography and other lab tests. Um, it would increase blood flow everywhere, including blood flow to the ovaries and more blood and circulation to the ovaries, better follicular Genesis, and lo and behold.

This was the reasoning why they thought the improve the fertility in these women. So I had been working on my protocol and I’ve spoken to practitioners around the world that are experts in laser therapy and treating fertility. Some that are treating the endometriosis and they’re doing stuff around the neck. They’re doing stuff locally on the abdomen. There’s doing stuff on the sacrum as do I. And I wanted to know why for a couple of reasons, one is it’s important to communicate to the patients how this will benefit them. And also the, the, uh, IVF doctors I work with. They want to understand this from a Western perspective, it’s, they’re not going to learn Chinese medicine. And so it’s important for them to understand that from a Western perspective, here’s the small little practice management tip and then pointing is going to come in and I got some questions for him and we’re going to geek out.

The practice management to appear is because I became well known as an early adopter for laser, for fertility. And because I invested in these machines, just so you know, um, I have several machines machines, each one’s, um, about $25,000 or more. Um, and I invested in these and women before COVID, uh, were flying to my clinic to be treated by this. So it wasn’t something I was expecting, or it would happen, but because I separated or separate myself from the pack, in a sense, I was doing something different. I was doing acupuncture for fertility, but I was bringing in laser for fertility. And I was able to explain from a Western perspective, how this can benefit and become familiar with the papers and share this, this attracted both, um, Western doctors and the public to seek my clinic for these treatments. So here’s the Geeko part because it’s important to know you can’t just buy laser, start doing this.

You want to understand how to use it so you can keep using it better and patients have questions. And so we have doctors, you got to explain it. So if pony can come back on here, pony, I got some questions for you. They talk about this parasympathetic response and, um, for acupuncture. So I’m going share with you. They talk about the anatomical features, but what they did is they did points in the nuclear, the also pity area. So do 15 bladder, 10 gallbladder, 20 area. They did stuff to, to reach the vertebral artery. So gel 17, um, they did the carotid stomach nine, 10, and they wanted to hit a feature called this Dalai ganglia, stomach 11. And can you explain to us in pony, how is this? Cause this is something we could use on all of our patients. If it’s going to bring chief flow everywhere, um, specifically also for fertility, can you explain then why these points stomach 11, 9, 10 do 15. How is this going to engage a parasympathetic response and increased blood flow everywhere, including the reproductive system?

Sure. Uh, if we can have the slides, please would make it easier for us to explain. So when you’re doing points, um, on the occipital area, um, or looking at points at gallbladder 20 blurred, 10 points in this area are actually where, as you know, the cervical portion of the trapezius muscle goes there, you might not know about cervicogenic headache. Ty traps can give you headaches, right? But the attribute this muscle is interesting is that as the muscle innovated by a cranial nerve 11 spinal accessory nerve. And so when you put a needle in trapezius muscle, including points that Goldberg 20 bladder, 10, even Goldberg 21, um, you are stimulating the spinal accessory nerve. We used to think that spinal accessory nerve is truly a motor nerve, but now we know that it’s actually sensory and motor. So what that means is that as an African bring information back to the brainstem, back to the nucleus of this cranial nerve 11, and what’s interesting is that quite another 11th nucleus is right adjacent to the cranial nerve 10 nucleus, which is a Vegas nerve.

So it is known that there’s new Peters have interactions with each other. So this is why simply needing points that GABA are $20 21. Anything that is supplied by the spinal accessory nerve will have effect from the cranial 11 nerve nucleus to the or 10 biggest nucleus. And as you know, Vegas, 90% of the body’s parasympathetic response. So we can easily explain how points in the back of the neck can achieve this increase in parasympathetic state and therefore more profusion to all the glands and organs of the body. Now ask for points in the front. Um, uh, while you’re looking at here in the dissection picture, uh, it’s got the throw in the south big is all removed and D these long, um, cell tissues that the, um, the probes are supporting or raising, it’s called a, it’s called a cervical sympathetic ganglion. So, um, uh, if you look at the diagram on the, on the bottom, you’ll see there’s actually three cervical sympathetic ganglia superior, cervical, middle cervical, and thoracic also know as the Stella, as an a star.

So, interesting thing is that every single one is Ganga are actually an acupuncture point. That’s already been passed down to it by ancient acupuncture or ancient acupuncture anonymous. And when we stimulate these points, if we can look at the Sutton, the next slide, please, there are correspondence like given to us in terms of the point. And the exact ganglion does involve without going into way too much detail. Okay. But you should want to gangs are actually supplied nerves to the heart, the cardiac. So they each one of these gangs individually and collectively supply the cardiac nerve that controls the contraction. So if you are modulating this, you are improving cardiac output. Therefore it’s an increased blood flow to everywhere in the body. So this is likely how the Ashira protocol was able to, to, you know, inadvertently increased fertility, you know, even though the focus in our neck, but because it’s affecting the civic center Ganga, which is known to control the, the, um, the heart rate, it’s increasing cardiac output, which gives you blood everywhere, including reproductive organs.

Brilliant. And thank you for that. And this is, so this is why I think, because it’s on the parasympathetic, I think of cheapo like liver cheese stagnation would become tight and constricted and that’s authentic. And when you’re in parasympathetic that she’s flowing freely, which is probably why most of the research, the women 38 and under seem to be benefiting most from laser fertility, because they’re the cheese stagnation type. And once you get into the 38, plus we’re probably getting more into the kidney in, in young deficiency. And, um, maybe we’re not able to, um, with the laser therapy do enough for them. And so this is my working theory. I think a lot of the women we’re seeing that we’re helping have a form of stagnation in Stacy’s. The laser therapy has other benefits, too. It helps regulate inflammation. Doesn’t Al not only just increased blood flow and it does help improve the mitochondria functions.

So there’s all these benefits back to our neuroanatomy. So myself included, a lot of people started wanting to put the lasers closer to the ovaries, but in the laser world, um, red and infrared light, it’s really difficult to get that kind of light to the ovaries in the Oshiro group. They did the neck and they also did a point near when 12, they didn’t say why I was thinking, they’re trying to hit the ovarian artery because it kind of comes off the aortic arch near there. But you’re telling me from a neuro anatomy perspective, there’s a different level. And, um, can you tell me why there might’ve been benefit from then doing the, the red 12? Is there any reflex points or anything happening in the abdomen that we’d want to target and before you go, they’re pointing. I just want to share that where we’re at today is we want to do the approximal points.

We want to get the blood flow. We want to hit some lymph nodes that are feeding the abdominal area. And I want to talk about the lotto gene, a lot of non Chinese medicine, trained, um, laser therapists, um, always treat the nerve roots coming out that are innovating the area they want to effect. So this is kind of what I want to cover with you today from a neuro anatomy, neuro Murray and acupuncture specialty, what are we doing from a Chinese medicine and Western perspective? So is there any benefit doing something locally that’s going to help, um, with the ovarian function and uterine receptivity, keeping in mind when we talk about the needle or the laser, the laser is not going to reach therapeutic level. It’s unlikely. It’s going to reach the ovaries and you’re not going to put a needle in the ovaries, right? You don’t want to do that. So, so what is happening here? What are we doing when we do these lower abdominal points that can be impacting the reproductive system, or were they just having happy thoughts? And there is no real benefit from the run 12

Area. Uh, if we can have this slide with the sympathetic and parasympathetic, uh, innovations of the spine. Um, so while we get that ready, let me just explain that. Um, in Chinese medicine, we’re talking about ying and yang, visual, Oregon in Western medicine to have a similar and how we try to achieve healthy balance in Western medicine has similar notion of homeostasis where you’re trying to balance the parasympathetic and sympathetic nervous system. Yes, that’s the mind. And so it’s, to me, they’re very analogous concepts in Eastern medicine, and we’re trying to balance any, obviously Oregon in Western medicine, we’re trying to achieve sympathetic comparison, like balancing short and, and, and the other student is that each organ has both sympathetic and Paris, the next innovation. And they both do their job to encourage ensure optimal function of each Oregon. So if I can draw your attention to the left side of this diagram, what you’re seeing here is the spinal cord. And those little dots are horizontal lines that are coming out from the blue dots. And the blue lines represent parts of the sympathetic chain, which is, as you may recall from square thoracic or lumbar. So it’s [inaudible].

And so when you look at where those nerves go to, they go to various types of, of, uh, uh, plexus in gangland then, which then subsequently control the blood flow to various organs. So, um, as you know, a lot of the, the, um, uh, fertility related points, um, um, uh, they took on shirt for on the actual point, um, stomach 29, which was supposed to mean gray line is returning the period, right? So these points are located in the lower pelvic area. So where, um, so how can we account for this based on this, um, understanding of the sympathetic person and never system, if I can draw your attention. And if we really hone in to the very, very bottom blue nerve on the left side, it’s called a lumbar spine secondary. And, and, uh, so if you have a laser there, right there, perfect.

And you can see that, uh, from there there’s one more pink, red color that comes out, it’s called a hypogastric plexus, right? And then if you look at the very, very bottom word in the gray box, it says reproductive organs. So that means that if we can trace the report organs, blood flow to the hypogastric plexus, which by tracing one level up to the lumbar spine CIC nerve, and then back to level L one L two. So if we look at the points that are in that area, it’s going to share in stomach 29th. And, and it’s only Tanya that if you look at the indication though, I have to do with, with fertility, with men seas, with reproduction. So we can explain that because those points in that area are exactly Lyn 12 region of the, of the, of the dermatome. So by, by putting nerves there, we are having what’s called reflexive effect.

The needle stimulate T 12 L one nerves, which travels back to the spine. Does these nerves wrap around from the spine around to the interior as aspect of the body, does the Afrin sensation and back to the spine and reaches is corresponding T 12 L one segment. Now each second, each second response has sensory motor, as well as sympathetic, um, uh, types of innovation. So we call this reflex effect. Once the Afrin reaches a segment, it was sent information to the corresponding autonomic levels, which in this case are digs, precise, autonomic levels of the, of the body that controls the, uh, cemetery output or the blood flow to these reproductive organs. So it is by, it seems that we’re affecting and locally, we are, we are in tenders that were needing over the ovaries for example, but the information is going back to the spine and then the spine, um, passes it through the sympathy, Oregon, which then sends it back into the Oregon. It’s effecting it’s instantaneous, but it has undergone a complete full stroke. It, but it happens so fast that it’s, it seems as if there’s an immediate effect. And

So, um, when you’re the, whether this spinal segment segments that are innervating the ovaries and cause, um, I’ve heard also in some of the literature I looked at, they were talking about like T nine T 10 and T 11 innovate, the old reason, S one S two more for the uterus. When you mentioned stomach 29 and Z gong, you’re saying that’s more like T 12 L one. And we, when we did get go, you did say there’s like a Christmas tree effect. So when you’re needing below, you’re still getting a lot of these or lasering. You’re getting those above, but can you just clarify what you’re seeing there? What’s from this diagram, what’s innovating the old reason what’s innovating the uterus from the spinal second.

Okay. So if you were to, to, uh, look at the Y to Jaggi points or the, uh, the back shoe points along the spine, um, re recall what we were about the sympathetic chain is [inaudible] right. So all two of bring us to 2023 level and our be 20, 22 levels. I say bladder 2023 level is two. And then bladder 22 is our one. So, um, now we’re talking about what’s called the dorsal Ramiah of the spinal nerve, as opposed to the veterinary. And I, when we were talking about needing the pelvic area, those are the parts of the spine of that came forward. They call the interior Mr. Ventura, but there are ones that go back to integrate the muscles around the spine. And those fellow doors are in mind. So if you needle L one L two, which happens to be bladder bladder 22, 20 23, and these are the points that we would use anyway, because there can use reproduction in Chinese medicine, right? Actually, probably that you need to read it by KMS, but if you need, at that level, you are still at L one and L two. So the same simplest reflux applies. It’s just that now it’s happening through the posterior branch as opposed to the ventral branch, but at the same permission will ultimately go back to the same segment, L one L two and then cross into the sympathetic, uh, aspect of the, of our body. So

Again, beautiful Chinese medicine that we have, the front middle and the back shoes. If somebody is facing, we can treat anterior, we can do the Z gong and stomach 28 are still make 29 points and have that reproductive effect at the point say, or if we’re treating them face down, we can do the back Shu point, like we know for a kidney for reproduction. Um, and again, same segments so we can dress it, both sides. So the Chinese medicine approach understood this 2000 years ago. And now with neuroanatomy, we can explain why you can do it face up or face down, and you’re still having that effect. Am I, if I’m understanding

You correctly? Absolutely. And there’s this one tiny, tiny bit I can add to that is that we’ve been talking a lot about what’s going on to lifestyle as a slide today. Let’s take a look at the right side of the slide, which is a parasympathetic. So it, um, ultimately when we need all yes. If, if we can just focus on the sacrum area on the, on the bottom where the black two black lines coming out. Yeah. Or that area right there. So oftentimes I get asked, um, you know, if you’re stimulating a SIM and say, isn’t it that gonna reduce blood flow and, um, and, uh, uh, we only want to stimulate the parasympathetic that that is correct. But what we do know from a lot of studies in acupuncture is that, um, uh, the ultimate net gain effect that acupuncture is parasympathetic. It, even though it’s limit points are supposed to more sympathetic is a very short transient effect.

It’s almost like the body knows that, oh, I’m feeling more sympathetic. Now I can activate my own homeostatic mechanism to go towards parasympathetic. So the end result will always be parasympathetic. So you can think of it as using the young, to treat a year in Chinese medicine kind of concept. Okay. Obviously they are obviously see within each other. So inseparable concepts. Now let’s take a look about a, the Paris Stemmet idea. We would need a formula that directly. So those are your, your, your, um, your secret for MRR points, but our 31 32 33. So if you look at the bottom, uh, of the right side of the, this fixture, um, you’ll, you’ll see that these, um, these nerves also supply the reproductive organs, right? You see that there’s college coming up from there, from the black lines on there, right? It’s not just a red lines on the left.

That would mean that we put our origin as well. So just, if you want to be super finicky, theoretically speaking, or anatomically speaking, it’s only as two and three and onwards would have the effect. So that means [inaudible] or bladder 31 is not as important here. So if you have the ability to palpate the real for a minute and try to put the needle into that for, to affect those points, you want to target as to it onwards. So if we can have the very first slide, we can jump to the very beginning, we get it, we get a sort of inside out view. There it is. The inside our view of what happens in the sacred and the inside. And you see all those nerves and all the blood vessels over there, they actually communicate with each other. So when you put a needle into [inaudible], we are increasing the parasympathetic control of the pelvic organs and blood flow directly.

Now you may look at this and realize that, oh, this is kind of like the Sonic nerve, right? These nerves become the side nerve NSI. And it goes all the way down to the back of the thigh, into the lower leg, even down to the foot area. And what’s the point that’s most commonly associated gynecology in all the Chinese medicine, spleen six, right? As many as six lies exactly on the site, Agner trajectory. So even though you may not be needing the second directly by noodling spinning six, you are liking kneeling in the sacrum indirectly. What’s the message comes back to you because the sciatic nerve is, um, as, um, uh, alpha syn two segments. So crosses these these segments so that you will have a direct impact on the blood flow to of the, of the pelvic organs, reproductive organs, your genital organs, and so on and so forth.

So these things that we learned from, from traditional indications that passed down, there’s absolutely no reason to doubt they do what they say they do. It’s just that we don’t have the understanding to catch up with these information. But, but, uh, another thing is that if you understand this new anatomy, then you can actually create more points. So points like, can you four, can you, five are all derivatives the Stagner and, and, and you can see why they will also potentially be very effective for treating fertility issues and you can create your own protocol. So once you understand the new UNM, I remember

When we had our offline geek-out session, you’re sharing how spleen six, the nerves, a little bit deeper, but easier to reach it, like kidney three or kidney six, because of this reflex point. That’s what you’re talking about now.

Yes. So the, the, the, the part that say that reaches that immediate aspect, the ankle is called the posterior tibial nerve. So if you go through Spain stage, they actually got to pass through a muscle called the Fetzer digitorum muscle, you know, to get to the dinner. But if you go a little more distant with when the nerve becomes more superficial about, at the level of CUNY 3, 4, 5, 6, those points you can think of it as, like, can you say X four or more for year and aspect, right. Can you three for CI aspect, those points are still derivatives of the sagging there. So the message was still go back to the, to the S two S level two to improve circulation of that pelvic pelvic organs. So there’s no re ne no reason why you can, it cannot add another level of TCM on top of that heel. How do you decide within Spain six or seven spins three? You know, they are all Threadless. I never anatomic issue at work, but, you know, six might have more yin indications or is three might have other indications, you know, or you want to use a more of a, a low point. Like, can you afford, for example, so you can, how they’re actually not mutually exclusive. You can actually refine it further with, with a TCM lens on top of it.

And this is why, um, I like studying with pony and why I recommend pony. Um, I remember one of your course on healthy seminars, you’re talking about these nerve roots and having this discussion about the sympathetic and parasympathetic and how you mentioned you’re reaching the sympathetic, but it has this parasympathetic effect, because I think you were mentioning, there’s like three that were coming out from the dorsal root. Um, you reached the more superficial one, but when you reach that superficial one, they’re like their siblings, they’re all affected. And therefore you’re getting that parasympathetic as well. That’s right. And so, um, tying this together then, um, I just want to share with you that, uh, the Chinese medicine aspect of it, it just blows my mind still how brilliant it is because we’re choosing points based on a different paradigm. However, in modern times with this incredible technology, it is explaining it is validating these points.

And I know some of my colleagues are purists and they don’t want to know anything about the west. And I like to know as much as I can about both. Um, because as you’ve shared, it can help direct your treatment in choosing your points. And what’s really valuable in clinical practice is my patients and the doctors. I work with the medical doctors. Um, they’re not going to understand the back Shu point for the kidney, but they want to understand how this nerve root is going to innovate the old reason. If I do this, we know there’s a parasympathetic response, which brings more blood flow there or activates this organ. That’s important to them. And so this is why I highly recommend the integrative approach. It does not mean forget about what you’ve learned and forget it, what acupuncture. It really is going deep into the classical and going deep into neuroanatomy, but with a trained acupuncturist, like pony Chung, because you pay tribute to both medicines, you don’t dismiss one or the other, and you’re constantly the two which helps with clinic, you know, myself.

Um, I’ve invested, it’s almost embarrassing. I was looking, I have over $260,000 in lasers in my clinic now we’re, we have many practitioners, so patients want it. So we need to have these lasers. And I don’t know how many thousands of hours I’ve invested so I can keep, um, modifying how I do it. So I can be individualized and improve our, our approach. And as you can see, I’m talking to people like pony. We did this conversation, a version of this offline. And then I just said, you know what? This was so fantastic for me. I want to share this with everybody. And so this is why we came on and did a mini version of what we did already, because I think this is really beneficial. And so my message here is not to be scared of other things like laser therapy. It’s incredible how it’s transforming my practice.

I use both the acupuncture and the laser in my practice for fertility. Um, and so that’s been valuable. It’s made patients, um, want to, um, come to my practice for these treatments. And I keep learning and talking to people like pony, um, cause it gives you the confidence and the key is to be able to communicate why you’re doing what you’re doing. And so I’m not suggesting that you just violate her and start to do it. Um, just like you wouldn’t want somebody just to do a weekend acupuncture course and start doing acupuncture on people. You do want to under, you want to get good quality lasers and you really want to understand what you’re doing so you can play with your protocol. I have to give another big, thank you to pony again, for the cadaver work you’ve been doing. And just the deep dive you’re doing in neuro Meridian acupuncture. Um, and, and bringing this to the masses again, you can study with pony on healthy seminars.com, um, and a big thank you to the American acupuncture council for inviting me to host this show. I want to let you know that your speaker next week will be Poney, Poney Chiang also hosts a show on the AAC. So tune into the ACC and you can listen to Poney Chiang and hear what he’s going to talk about on his show. Uh, thank you all very much and Poney, Thank You. Have PTT anytime. All right, till next time


How Baseball Can Teach Acupuncturists How to Succeed



…in baseball, um, a batter gets up and he asked to swing, right, swing, batter, batter, batter, swing. Right? And I think in life in general, um, we can stand up at the plate and some people can make it look so simple. Some people will see, um, and we see that they have success and we’re seeing their home runs.

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Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

I want to thank the American Acupuncture Council again for having me host, um, to the point and, um, our unusually hosting on practice management, success ideas with integrity, for an acupuncturist, a brief introduction of who I am. My name’s Lorne Brown. I’m a doctor of traditional Chinese medicine. Um, I have a clinic in Vancouver, BC, Canada, [inaudible] wellness center. Most of the founder of healthy seminars. It used to be known way back when as Pro D seminars now known as Healthy Seminars. Um, and I’m also the chair of the Integrated Fertility Symposium and the author of this book Missing the  Point, Why Acupuncturists Fail and What They Need to Know to Succeed. And I’m also a CPA, a certified professional accountant. Um, the topic today that I wanted to share with you is, um, how baseball can teach acupuncturists, how to succeed. And I was thinking about it in my own personal experience.

Um, and in, in baseball, um, a batter gets up and he asked to swing, right, swing, batter, batter, batter, swing. Right? And I think in life in general, um, we can stand up at the plate and some people can make it look so simple. Some people will see, um, and we see that they have success and we’re seeing their home runs. And I often get accused of that. Myself. Some of my peers, colleagues say, life is simple for you. Like things always work out for you. And what I am aware of is that they don’t know about all the misses, all the strike outside of that. My, I do swing a lot. Um, and just like in baseball, like, uh, like, uh, a player from the, the, uh, in history, a record maker, babe Ruth, um, he’s famous for his home runs. Um, but what people don’t realize is people like babe Ruth, Hank, Aaron, all these home run giants also struck out a lot.

Um, but we tend to remember their home runs. And if you don’t swing and you don’t risk missing, then you don’t get that home run. And when you’re at bat or in life, when you have an idea, the thing that can interfere with it is our fear. And the other thing that some of my friends and colleagues say is, you’re lucky Lauren, because you got all this courage. You can just go, go do these things. You don’t, you’re not afraid. And I realized that, um, maybe I make things and other people who are having success may make things look simple. Um, but it’s not always as easy as that. And so I kind of wanted to share with you this baseball analogy and to share with you kind of my epiphany and what happened to me and, uh, and that anybody can do this and start to live and manifest the dreams and desires they have.

So the first thing is, many of you have heard that courage is not the absence of fear. And so when you’re standing at, you know, back to our baseball analogy, you’re standing up at bat, I’m ready to swing. Um, there can be a lot of fear there. You know, you could be afraid to swing cause you don’t want to strike, Oh, you don’t wanna miss the ball and look silly. You got all these fans, you got your teammates, you got, um, um, the coaches there. So sometimes fear can cause us to freeze, um, or avoid swinging the bat. And so in life, it’s the fear that prevents us from moving forward with something that we really want to do. That’s in our heart desire, a fear of failure out of fear of ridicule, out of fear that it may upset others. And then they won’t like us.

And so I want to share with you that, um, all people, myself included have fear, and the difference is just like you, we went our pants, but we move forward and continue to do the activities just with wet pants. And so it’s important to know that it’s not, if there’s not no such thing as absence of fear here, there is the fear, and this is what brings up the courage. It’s if you don’t have the fear, there is no curse. So there’s gotta be this curve, something that comes up from you and from my Chinese medicine colleagues here, we understand that Azure and, and the Chinese Shen system, how this is part of your will your courage. So there’s things that you can do probably early in acupuncture to support that I’m going to talk mostly about mindset and some of my real life experiences.

And so I didn’t pithany I had is when I first did my first integrated fertility symposium. So we did it for five years in person. And, um, and then our first year, um, doing it online was in 2021. And so to share with you what happened to me back in 2015 when I had my first, um, epiphany on courage is not the absence of fear. And then this formula to move through the fear, to develop the courage, to move through, to have your heart’s desires be manifested was as follows. So in 2015, I was asked to put on a conference in Vancouver, it was going to be related to fertility. My, uh, my friend who has passed since then, Ray Rubio, wanting to, um, a conference for his AB or I’m exam. You wanted to host the exam outside of the United States. He kind of wanted a destination experience and he wanted to have a conference built around it.

And so we had this discussion in the, and I was running healthy seminars, known as pro Decembers back then. And the idea was, I’ll build a conference and they’ll host an exam on one of the days, but we’ll build a conference around that. And it would be now you got to think of the, um, of what was happening in that time was 2015. Um, online was becoming popular and a lot of conferences in the States were struggling. They didn’t have a lot of, and so the idea of taking a conference, um, with the focus for the American acupuncturist and putting it in another country and then making the theme on infertility. So rather than attracting as many people as you can with multiple, um, topics, we just had fertility as our topic was a risky venture, right? Lots of reason for fear and doubt. And what ended up happening is, um, at one point, Ray said, how are things looking, um, in the planning process?

And I said, look, let me get back to you. I’m going to run some numbers. And so this is about, um, nine months, 10 months before the date that he wanted us to do it in Vancouver. I said, yes, we would do it. And then I finally looked at my numbers and wow, the way I wanted to do it, cause I wanted to do it. What I would call, right. I wanted to do it well. I wanted to do it different. The first time we did the numbers, um, and my wife works with, um, healthy seminars. Um, the budget was crazy. It was too risky. So risky that if it didn’t work, we would probably have to sell her home downsides. It was too risky, the way I wanted to do it. So she said, what are you gonna say to Ray? Ray’s my good friend.

I said, I’m going to tell him I’m not gonna do this. This is too risky. So I call up Ray and I said, Ray, look, I looked at the numbers and I gotta tell ya, I can’t do the ifs in Vancouver, um, is just too risky. And his response was, Hey, we already told people we were, we were doing this. Um, and we already have our board who, who purchased plane tickets to come to Vancouver, that date, you need to do this. And I wanted to be a man of my word. So I took a deep breath, a lot of fear, but the curse started to come up and I said, we’re doing it. I agreed. And when I got off the phone later that day, my wife asked me how to re handle it. And I said, interesting, you should ask, um, we’re doing the conference.

And she said, you gotta be crazy. You said, we’re going to have to sell our home and downsize. Um, and I responded, I only said that if it didn’t work, it’s not like nobody will show up. Now here’s the epiphany. Once I decided we’re doing this, I committed. We call the hotel where we wanted to do it. The, it wasn’t actually a hotel, but a hotel for the guest and then the location to have the conference. And we put our deposit down. Now I’ve made a commitment. Now the courage. So basically, first of all, you have some fear and this fear creates courage. You need the courage. I was afraid I was going to fail, have to sell my home, but I’ve committed. I now know I’m doing this. So the first key in this process to manifestation and moving through fear is yes, you got to bring up the courage, right?

You got to be able to will willingly swing knowing that you may strike out. So you got to go for the ball. And then this courage leads to commitment. The commitment was, I had the courage to put a deposit down on the hotel, put a deposit down on a location and start to learn and figure out how I’m going to put this conference, um, on the ground. So the first thing is the commitment is key. You gotta have a date. You got to sign some papers, signs, and contracts with speakers. Now you’re committed. You’re in this. There is no retreat. There is no, I’m not going to do this. Like I tried to do with Ray on the phone. Cause I wasn’t really committed. Then I said, yes, I’ll do it. It was more of a want desire. But now I’m at the bat with a whole bunch of fans in the stands.

And I, and I pitchers ready to throw a ball at me and people are waiting on me to swing, to hit that ball. So commitments, the first step, once you really commit it’s public, you told people you’re doing this. You start to accept registration, you’re paying vendors and suppliers. So you can run something in this case. Right? So the commitment, so then sort of the commitment creates the courage. I said it backwards, by the way, it’s you have the fear you decide to do it. That’s the commitment. The first thing, the commitment creates the courage because now that I’m doing this, I can’t retreat. So now I have to find the courage. And then what I found as I learned about putting on a big conference and refining out a company and finding out about food and all the things we want to do, the pricing we learned, like it was a, um, a lot of energy, a lot of work and fun and stress by the way.

But that developed capability by learning and actually figuring out how to do this. And by the way, the fear comes about, because I actually did not have the confidence or the capability when I said yes to doing this conference. Remember I hadn’t done a big conference before. So there’s where the fear is. I had no confidence. I had no skills that I was aware of to do this. So I made the commitment first and I had enough time from commitment day. Yes, I’m doing this too. When I had an execute to develop those capabilities, those skills, those know how. And so I made the commitment, that commitment creates courage. That courage creates capability. Cause I learned how to do this. And then the conference actually sold out. It was amazing. I would say that I go to conferences all the time, if we want to my favorite conferences.

And uh, I heard great feedback and we sold out five years in a row after that. And so that first capability, once I knew how to do it, and we saw at work gave me confidence. When I finally swaying at the ball there hit the home run that gives you more confidence to swing at the pitch. The next time it comes now, actually I’m in a another, um, process, but now I’ve done this so many times. Um, I have fear make the commitment. The commitment creates the courage. The courage creates the capability because you figure out how to do it. And then the capability creates the confidence and the confidence gives you more ideas to do more commitment. And the process is just a continuation. It’s kind of like the shin coups cycle, right? Each one creates the other and then it’s just repeats. And so in 2021 ish, we decided to run our ifs online.

Now I had no knee or desire to do my conference online because we run healthy seminars. We already run online content. There was no need to put content online. We already do it. We were doing it all through 2020 and 21 during that time period for those that remember COVID and isolation and shutdowns, but we had a different dream and idea. We wanted to inspire the public to seek out, um, acupuncturist for integrated reproductive care. And back in the day when Fowchee was, um, talking about we’re going to follow the science when he was talking about the COVID virus and Trump had just said, um, drink bleach or sit out in the sun to kill the virus. And Fowchee says, no, we’re going to follow science. I heard this was my interpretation. I heard Fowchee say, when we’re going to follow the science is that science is synonymous with pharmaceutical research.

And it was just the, the impression I got. And I saw this as something that could be negatively impact, um, uh, non-pharmaceutical therapies and research. Um, and there’d be a bias for that. And so I got this inspiration to create a conference, but my intention actually was for this was to have public education as part of it. So I got all the speakers to create public educational lectures. Um, 10, 20 minute short lectures that the participants at the ifs could share with the public to then inspire them, to seek them out for integrative care. And the way envision is the speaker does a professional talk for the CU and PDAs and us, the acupuncturist get excited and we can do this in our clinic, but we may not be able to articulate it like that speaker. Um, and so having that speaker share why the public can benefit from what we do, um, may support us.

These are assets that we could share on our websites and our social media. And a lot of the speakers are both MD and TCM trained, not weekend acupuncture, train. I mean, they’ve done MD training and they’ve done the full TCM training like you. And so we have a good four or five of our speakers that are actually IVF doctors. So MD, OB GYN, IVs specialists, and TCM acupuncture, herbalist trained. And they sh so th th them giving these public education videos adds the credibility, um, to the information to sharing, and then people would seek us out for integrative care. So that was the idea behind why I want to do the ifs online. And, um, we had a whole different format. It wasn’t over a weekend like everybody was doing it’s over two months. Um, uh, as I said, we had, we wanted people to share these educational videos.

We created chat. We did all, we did it very different. We did something that hasn’t been done as of, as of yet, at that time online for digital conferences, we made it two months. We had a lot of forums and chat features so we can interact. The sponsors had to create educational content, a lot of new stuff. And so it was another one of those experiences. I don’t have anybody to copy to follow from right. To learn from and what happens if they don’t like it? Um, what happens if it doesn’t work? And I had a focus on my intention, my, the reason doing it. So the reason I really wanted to do this was to have public education videos and get them in the hands of my peers and have them share this on their website and social media to educate, inspire the public, to seek us out for integrative care.

So that became my focus. That was my desire. And we started to build this website. Um, so I started selling tickets May 1st. It was going to open up in 2021. That was the idea here. And, um, we started selling tickets before the website was built. Luckily, we got everything else done by the end of February of that year. But to let you know, I had started selling tickets. I, people were committing to this online conference and we even have the website built yet. And I worked with my tech team. They thought it was at one point, they told me in early of April, that that date, uh, May 1st was impossible. And I said, well, I’m glad you agree with me. That May 1st is not the right date. Cause I wanted to actually April 25th. And so they work longer hours. I work longer hours and we figured it out.

So we went from, we had fear and we could, there was a lot of uncertainty. There’s a lot of unknown. And then from fear, we made a commitment. We’re doing this. And I contracted speakers are recorded. Their public talks and their professional talks. And we started building a website, but we at least started selling tickets. And that commitment, I mean, that was a serious commitment. Gave us, creates the, um, the courage. So now we had to do this. Then we got the capability because the site function and it worked, and then you get the confidence. So this is that swing batter, swing. Now I’ll share with you in that conference. We, you know, we had similar registration, like we would in person, but we learned so many things. So many things that we thought would happen did not, but this is all part of learning process.

There is no failure. There’s just learning. And you create something, you go up to the bat and you get ready to swing. You prepare. Um, but at the end you there’s that uncertain. You don’t know. So I will summarize that. You want to focus on the end result. Why are you doing this? And if you’re doing it, that could be one of your reasons money. But I find that as one of the least motivational ones, if it’s, and yes, money can be part of it, always, you know, for me, we have all these goals that we want to do and then can it, can it be profitable, right? But we have hierarchy. And money’s usually at the lower end of other goals we have, um, when we do our projects. So a few other things that I wanted to share with this idea that nice guys finish last.

I want to share with you that nice guys and gals can finish first. And then this idea that you have to be a bull in a China shop, you have to be a mean-spirited person. You have to be ruthless to be successful. So is a myth why they may be interpreted as, um, not very nice people. These people that are successful is that they’re more interested in achieving their goals, their visions than they are on popular opinion. And so you may not understand what they’re doing, but they have a dream, a desire, and nothing’s going to stop them from that. And so if you don’t agree and you express your disagreement and you think your argument is so good, that when they hear it, they should drop their desires and dreams and change course. And they don’t, you are interpreting them as not nice and mean-spirited, but they’re just so focused on their goal that whether you like them or not is not important enough.

I will share from my experience and talking to other people that have made great dents in the universe that are influencers that are considered successful. They want people to like them. It hurts when people are angry and don’t like them. They just care much more about what they’re trying to achieve than they do about other people’s opinions. And that’s why they end up being successful because so many people have these great ideas and they start with them and then people come in and try and give you their doubt, their fare fears, and many of us then stop overdoing an example in our profession, when community acupuncture, um, started to, um, come out, uh, many, many moons ago, there was a opposition by a lot of people saying it’s not good, Chinese medicine acupuncture. You can’t go do a good diagnosis in a short period of time, blow whatever the reasons were.

And the people of community acupuncture had a dream to get acupuncture to the masses at a, at a, at a lower rate. And whether you liked it or not was not enough for them to stop. But a lot of people did not like the founders of this movement, but they had a dream, a desire, and your opinion to them was not enough for them to stop. And so that comes down to the last point is ignore the naysayers because people are going to have their ideas, their fears, and they’re going to try and create doubt. When I wanted to do the ifs conference again, what was the naysayers or doubts? Hey, you’re crazy to do this in Vancouver and American conference in Vancouver, Canada, the conferences in the States aren’t well attended. How do you expect people to get on planes or get passports and come to you?

Right? Hey, we can’t fill our conferences and we have multiple topics and yours is just on reproductive health. This isn’t gonna work. And so, um, those are the naysayers. So to be successful when you get up at the bat, swing batter, batter, batter, swing, batter, batter, batter. I want to remind you or summarize a few things. One is, um, ignore the naysayers, ignore the people, yelling at you in the stands, ignore them to stay focused on the prize. Know what you want, get clear on what you want and focus on that. And then remember if you feel fear and you feel uncomfortable, that is considered normal. Um, um, we don’t like to feel uncomfortable and fear is uncomfortable. If you can commit to something because you have a dream and then you commit to doing it, you say it publicly, you, you, you put your deposits down.

That commitment creates the courage. And so until you commit, if you haven’t officially committed, it’s very easy to withdraw. And step back, once you commit that creates the courage and the once you have the courage and you know, you have a, a deadline, a date that courage allows you to seek out counsel, take courses, ask for help, hire consultants, hire special skill people to build the product or service that you want. And then when you get that capability, those skillset that gives you confidence. And then that confidence becomes a vicious cycle and you find something new to commit to. And when you, when you do this from the baseball analogy, when you’re ignoring the naysayers and you’re focused on what you want, you’re focused on, you see the home run. All of a sudden that courage comes up because you’ve committed your ad bag. You decided to go up to the bat.

And for whatever reason, sometimes it seems like that ball gets a little bigger or maybe even slows down a bit for like the baby Bruce. And they hit a lot of home runs every time they swing, even when they missed in their mind, they thought they were hitting that ball over the fence. And so that is the process. So I hope this was of interest to you. Uh, one more little, let you know, if you’re interested in my book, let me know, missing a book. I have stories like this and other ideas that I consider simple, powerful, and effective for growing your practice with integrity. I want to let you know that next week Chen Yen will be on, um, To The Point. And if you have questions for me, feel free to post those in the chat. And, um, if you’re looking for connecting with me on any other way, there’s my website athealthyseminars.com. I wish you success and take best care.

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Three Stress Busting Mind Hacks Your Patients Will Love – Lorne Brown


We’re looking to create an environment to support the body’s innate ability to heal. Um, the body has this capacity to self-regulate. We call it balance. And when it’s doing this well, um, we have health and vitality.

Click here to download the transcript.

Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

Thank you. Um, again to the AAC for having me on their series called To The Point. My name’s Lorne Brown and a little bit about myself. I’m a doctor of traditional Chinese medicine. So my clinic is in Vancouver, British Columbia, Canada. It’s called Acubalance Wellness Center. I’m the founder of healthy seminars where we offer online continuing education. I’m the chair of the integrated fertility symposium. And I’m the author of this book of my past experience called missing the point why acupuncturists fail and what they need to know to succeed. And I’m a passionate about learning and passionate about consciousness work. And today I wanted to share with you, um, three mind hacks that your patients will love and you’ll love as well. If you incorporate these into your daily life. Um, my background also that I didn’t mention a moment ago is I’m also a trained clinical hypnotherapists.

So I really love working with the mind. Now, the reason I think this was real valuable tools to share with you for you yourself personally, and for your patients is because our whole goal often is to support the body’s innate ability to heal. Right? We understand this as Chinese medicine practitioners, that our bodies have this innate ability to heal. We’re not trying to override it. We’re not trying to suppress symptoms. We’re looking to create an environment to support the body’s innate ability to heal. Um, the body has this capacity to self-regulate. We call it balance. And when it’s doing this well, um, we have health and vitality. And when we ha when we catch a cold or we have an injury, we rebound, we recover. And if our body Lee loses this ability to self-regulate to a disability to heal, then we get a cold or we get, um, an injury.

But then we see this with our patients. They don’t heal, they don’t recover. And so these three mind tacks, I’m going to share with you how they’re going to support the body’s innate ability to be heal. And often I’ll share with my patients, you know, cause I want to educate them on why they’re going to use Chinese medicine and how those will benefit them. So I’m explaining some of our philosophies, um, how we see the body. And so one of them is your body has an innate ability to heal. And I often say, if you get a cut, you don’t sit there and stare at your hand and say, he’ll he’ll he’ll know, your body knows how to do this on its own. It can do this. And if you get a really serious kind of big gash, you may need stitches, but the stitches does not create the healing.

What that thread does is it creates an environment to support the body’s innate ability to heal by bringing the tissue together. It creates an environment which allows the body to do its job, to heal. And I often say Chinese medicines like that, red, we’re going to create an environment to support your body to heal. So the reason these three mind hacks are crucial in life. When we feel stressed, we often call this like cheese stagnation. Um, some people in the conscious world call this resistance or friction. You know what it feels like when you’re out of balance, you’re feeling stress. It doesn’t feel good. You can tell. And when you are in flow and she is flowing, you feel inspired. Your, your chest feels open. And like, there’s this expanse to you versus this tight contraction. So you have this built-in mechanism when you are off track and we call that stress or cheese stagnation.

And so when you think about our autonomic nervous system, this is the part that’s doing the healing, right? This is the part where you bite an Apple, but you don’t think about what digestive juices need to be released. You don’t have to think about what nutrients get absorbed and what waste gets eliminated. This is part of the subconscious mind is the body, the autonomic nervous system. When you sleep at night, your blood pumps, your heart pumps, I should say, in your blood circulates, you don’t have to think about that. And so really this innate ability to heal our goal, if we’re thinking of the body like a garden is if there’s weeds, we want to pull these weeds out. So the plant can do its things. We may pull away obstacles. And one of them is this stress, this chiefs technician. This is really key, especially in our time, people are living in stress.

They’re watching the news and this is putting us into the fight or flight, um, uh, nervous system, the sympathetic nervous system. And when you are feeling stressed, your energy is being mobilized for survival. And if your energy is being mobilized for survival, then this energy, these resources are no longer available for healing and creativity. And so by using these three simple mind hacks, you’re going to tell your body that it is safe. And it’s going to go from that sympathetic fight or flight where it’s mobilizing for survival or to fight. And we’re going to put it into the parasympathetic nervous system, the rest and digest the breed and feed system where healing, where healing can happen. And when we think about our medicine, it sets us up so beautifully because we understand the mind body connection. It’s bi-directional. So your physical being your physical can impact your mental, emotional, and the mental emotional can impact your physical it’s bi-directional.

And if you’re going to use these tools for yourself, um, I will share with you that you will also start to find more success in your life because by getting yourself into alpha brainwave. So parasympathetic alpha, brainwaves, sympathetic high beta overwhelmed brain brainwaves. When you’re in the alpha brainwaves, you get to tap into parts of your mind. That’s not normally available to you. These areas of creativity, that research is showing in these cool ideas. Ideas can just pop into your head that you get to grab and run with. And we mentioned that when you’re in the parasympathetic, you’re going to free up your resources for healing. Because if you’re in the sympathetic, in that high beta overwhelm, then your energy is being mobilized and it’s not available for healing because it thinks it needs to survive, but there is no survival benefit when you’re usually in this there, you’re not about to get eaten by wild animals.

So often this stress response that we have, we’re thinking about something that’s happened to us. We’re worried about something that we think may happen to us, but you really, there is no survival benefit to be engaging this stress response right now, it’s not going to help us, um, jump out of a moving car for example. And so we have to relearn or have to train our bodies to regularly elicit the relaxation response and by doing so, your patients will get more benefit from your treatment because our goal is to support their innate ability to heal. And so if we are teaching in these simple tools and they’re coming to your treatment for dietary therapy, Twain, acupuncture, mocks are herbal. They will get so much more from your treatment. If you also teach them these tools and who doesn’t want to feel good. So in my experience, patients on the table, and it takes a minute or two to teach them each one of these.

So every session I teach them one out of the three and I have many more I’m teaching you today, three of them and with the needles in and resting on a table. And then I give them this little mind hack that they can take home with them. Well, just on the table, they feel amazing. So the healing is amplified. It makes them want to continue the treatment because who doesn’t want to feel good. And they’re going to get so much more of the treatment because you put the needles in today. But if you’re not going to see them for a week later, you want to have that momentum. And if they’re using these simple mind hacks, then they’re going to benefit from this. And we remind our patients. It’s never, the it’s never the stress or the condition that causes the problem. It’s not, COVID, it’s not your clinic being closed.

It’s not a divorce that’s happening. It’s not bad weather. There’s always everything that happens is neutral. And then we give it meaning. So then we have a perception. It’s always our perception of the event that causes stress, not the actual stressor. It’s our perception, how we perceive what’s happening. And as soon as we have that perception, then we get a mental, emotional response. And it’s either positive or negative based on what’s happened. Often the response is based on programming. I say subconscious programming. So you see the world through the lenses of your subconscious program that you inherited, whether it’s negative or positive. And then you kind of have these electrical changes in the heart and the nervous system, which will affect your immune and hormonal response, which then affects a physiological effect. So your thinking leads to emotions. Emotions are, um, our end results of chemical reactions and these impact your DNA, your genetics, they turn on and off genes epigenetics. So your thoughts and feelings, positive thoughts and feelings, negative thoughts, and feelings can impact your biology, your gene expression, and turning you on towards health or turning your ons more towards disease and learning to elicit these relaxation responses throughout the day on a daily basis. As we mentioned, frees up your resources, your energy for healing and for creativity. So here’s the three, and then we’re going to practice them. And so I’m going to explain to you why I use each of these and why they’re kind of my favorite three.

And then I’m going to encourage you to

Work through these with me. The intention I’ll set out is that these are simple. They are powerful, and they are effective. Everybody likes the powerful and effective. This simple, ironically simple often has the risk of being ignored or dismissed because they are so simple. You know, in our life, we, things need to be difficult. We need things to be complicated. And my practice, why I think I kind of skip around the room is I don’t do complicated. So if you like complicated as a patient or as a student of mine, you don’t tend to gel with me. We don’t resonate because my frequency is about simple. I want things to be as simple as possible. And so, um, these are going to be very simple. So the first one we’re going to talk about is just called shaking it out. And there’s been some research on this. There’s some, um, books written on this and an interesting enough, um, I, the, the author of the book, I think it’s the tiger tail, but it it’s skipping my mind. Um, but that does not matter. Um, I’ll still teach you the technique and why we want to shake it out. When you go into this fight or flight, you’re in high beta, you’re in overwhelm, you’re in the sympathetic nervous system. The energy is being mobilized. This is a massive

Amount of energy. And

They, there are stories of mothers lifting cars off their children. And then the next day they can’t budge the car. This is an amazing amount of energy. And if you’re stressing yourself out through your thinking, again, there’s no survival benefit. You get all this energy because your body’s going to respond as if you’re being attacked by a wild animal. And you have all this energy, but it doesn’t get discharged in the wild with animals. Cause this is where this was observed. When an animal has a stressful experience, it’s fighting. So it’s discharging the energy it’s fighting or it’s running. And often what they’ve observed in the wild is animals. After there’s been a stressful experience, they see them shaking, twitching, everything out. And this is a way of discharging this excess energy. Because if you hold it in your cells, it leads to disease. We need to discharge Y yoga, chigong running exercises, healthy for you.

You’re discharging the energy. And so you can purposely do this. And so if you’re at your computers there, I invite you to stand up. Um, I know that I take myself probably a little bit out of camera, but I’ll come back to the whole Sarah. But if I was going to stand up, I’m going to move myself back and you really want to kind of pound yourself, like pound your heels to the ground and shake it, or really shaken up Twitch to edge. And you want to do that for about three minutes. I do this for patients sometimes before we put the needles in just because they’ve had a stressful experience, they’re telling me their stressful story and we just get them to shake it out like a duck. It was a story I share with my, when my son was a toddler, he was really stressed out.

And so you can do this. If you have young kids, um, he was upset about something and he was having his tantrum again. He was a young kid here. This is like before age of five and I’m listening to him and I say, Hey, let’s shake it out like a deck. And we start to shake and he’s crying. He’s looking at me and I go, come on, let’s shake it out. Let’s shake our tooshie sir, shaking our tooshie. And he starts shaking. He starts because children are in the moment. They’re great. They’re not like us. They don’t have all this baggage yet. And within 30 seconds, he is shaking, shaking his tail, his duck tail, and he is laughing. And he’s out of that experience. Same thing for us as adults. It’s a great, great way to create a change in state and to discharge the energy, to get you out of that high beta sympathetic and getting yourself more into that parasympathetic.

So remember I said simple, powerful, effective. Is that not simple? So I hopefully you have, um, stood up and you’ve tried this out just now just shake it out for three to five minutes, mind hack number two, the breath. I love the breath because it’s always with us and it is free. And the reason the breath is so important is again, as part of the autonomic nervous system. So as you’re listening to this lecture, um, you’re not thinking, Oh, I need to inhale and I need to exhale. I need to inhale. I need an exhale. It happens all on its own. You don’t have to really think about it. You sleep at night. When you go unconscious, you continue to breathe. You do not have to think about it. Your heart’s part of your autonomic nervous system too. And if I asked you to slow down your heart or stop your heart for four seconds, most of you, maybe one or two of you, of your super monks, um, cannot do that.

Um, I’m assuming none of you on here can do that, but your breath, you can control your breath. And so, although your breath is part of your autonomic nervous system, you do have some voluntary control over it to a degree. And by changing your breathing, you can communicate to your nervous system that you are safe because when you go into that survival mode, that fight or flight is your eyes. Pupils, change, blood flow changes, your breathing changes. And if you can, in the moment, start to change your breathing. It’s a mind hack. And if the body’s breathing a certain way, it tells the nervous system, Hey, we’re safe here because remember most of the stress responses we experienced, there is no survival benefit. It’s like, you know, when you pass a car on a highway and you accelerate, they say current enthusiasts, that that’s actually beneficial, healthy for the vehicle to clean up the exhaust or the engine.

I don’t know, I’m not a car enthusiast, but they say every once in a while, it’s really good to bring those RPMs to the read every once in a while. It’s good for your, your, your car. But if you drive a hundred miles, um, with the RPMs and red, you’re going to damage your car. So the sympathetic nervous system is not bad. It’s just that we’re in it too often. We’re driving a hundred miles with the RPMs of red and that damages the body. And so every once in a while, it’s okay. So going back to our breath, we can communicate, we can put on the brakes basically, and we can tell the body we’re safe. And there’s some literature suggesting that when you do the deep belly breath, um, it’s somehow stretching and impacting the Vegas nerve, which engages the parasympathetic nervous system, the rest and digest the breed and feed nervous system.

And they have shown through heart rate variability research, where they’re looking at the variability and the heart, looking at the autonomic nervous system. That is the exhale that’s engaging the parasympathetic nervous system. So the breathing technique that I have used, I first learned, and it’s a version of box breathing that I learned from Dr. Andrew Weil, who is a integrative MD. We spoke at a conference together many moons ago, um, at UBC. And he taught her version of this. And I’ve modified it because of the research of the long exhale is engaging the parasympathetic. So you breathe in through your nose for a count of four. Your mouth is closed. You’ll hold your breath for a count of four. And then you exhale through your mouth for a count of eight. We want the exhale to be twice as long as the inhale, because the exhale engages the parasympathetic nervous system.

The time at the roof of your mouth juice behind your front teeth. So do 26 area because we want to create that orbital circuit of the rent in the Duma. Okay. So that’s why we want to have her tongue up there. Also, I always like practical reasons because some patients don’t buy into the channels and the meridians. And so if your tongue is at the roof of your mouth, um, then it keeps you from clenching your jaw. When you are stressed, you often will punch your jaw. And if you put your tongue gently at the roof of your mouth, your lecturer close your teeth, we’ll have a little bit of separation in that will relax your jaw as well. The rhythm is up to you. If you practice this for a while, you can really have a slow rhythm of in, for four hold for four Oh for eight.

Um, I start my patients that are pretty quick rhythm because it can get them out of breath and be uncomfortable if, if the rhythms too slow at the beginning. But with, with practice, you can definitely slow it down. They say it takes about at least three of these in, for four hold for four, for eight for your brain to start to realize it’s safe. So do four to eight of these with your patients, um, sitting or laying down. And again, let’s do this together now. Um, and I’m going to add a few things to the breath that you can do as well. So I usually ask that you take a breath and just get rid of the, your mouth close into the nose. One, two, three, four, hold two, three, four. Now exhale through your mouth. One, two, three, all the way out. Five, six, seven, eight, inhale through your nose, big belly breath, three and four, hold two, three, and four.

And now slowly exhale through your mouth. It’s a gentle exhale. Like you’re almost blowing out of a straw. It’s not a forceful, it’s a very gentle, slow for count of eight and breathe in one, two, three, and four, hold two, three, and four. And as you let go, just release any tension, any worry on the exhale. As you count out to that age, just letting go of any tension. And this time as you’re breathing, I invite you to close your eyes and breathe in peace and calmness on the inhale for a count of four. And then as you hold just marinate and Bay in this calmness and peacefulness your choosing, and as your exhale, just surrender and let go of any tension, any worry and stress. And again, breathe in peace and calmness on the inhale, holding, just take it in and now surrender and let go.

Any tension, any worry on the exhale at all, the way on the eyes closed is always beneficial because when your eyes are open, you’re into an external, you’re looking at your external environment, more of a sympathetic or a high more beta brainwaves, and an inner experience. More alpha, alpha brainwaves are detached relaxation. So if you can close your eyes and start to create that inner experience, you’re just going to help elicit the relaxation response a little bit easier. Now, often what I will do is I’ll get people I’ll check in and people will notice, Oh, I feel a little dizzy, or I’m starting to feel a little different. It’s a mind hack your body can’t help itself, right? Because you’re changing your breathing rhythm. And when you breathe this way, your body tends to know that it’s a safe, relaxed time. Let’s do it again.

We’re going to add another, um, a feature to this another little mind tack. Um, so this is two, two eight two B I gave you. One is, shake it out to eight is the breath and imagining peace and calmness on the inhale and releasing tension on the exhale. This is to be part of the breath. So again, exhale and through the nose. One, two, three, four, as you inhale and hold two, three, four, and exhale out for count of eight, two, three, all the way out this time, you inhale. Keep her islands close. And as you inhale, roll your eyes up as if you’re looking through your forehead on the inhale, don’t strain that it hurts. But look as imagine if you’re looking at a moon, um, through your forehead is your eyes are up eyelids down and hold that during the whole. And as you exhale, keeping your eyes closed, lay your eyes, rest comfortably on the exhale all the way on for [inaudible].

Now roll your eyes up. One, two, three, four, eyelids down eyes up on the hold, two, three, four. And now as you exhale, let your eyes rest comfortably. And as I continue to talk, keep breathing in for four, rolling your eyes up, holding, keeping your eyes up, and then on the exhale, let your, um, your eyes rest. As you exhale the air, keeping your eyes closed the whole time. The benefit behind this, again, it’s another mind hack. When your eyes go up, if you notice your eyes are lids, you’re closing, your eyes are up. You may sense a little bit of a tremor, twitching your eyes, right? Well, this kind of mimics REM when you’re in REM sleep, how your eyes go up and there’s that bit of that, that Twitch. Again, it’s a mind tag, the body’s memories like that. Pavlov’s dog experiment, where you rang the bell for the dog.

And it was salivating. Even though there was no food there, hopefully you’ve heard of this experiment is quite old and well-known well, if you start to breathe and roll your eyes up, it takes you from a high beta into low beta unit to alpha because your body, when you do this every night, your body thinks it’s safe. It’s sleeping. You’re not asleep. If your body does not think it’s safe, your subconscious, our nervous system will have you alert. So if you are doing this, the breath remember engages the parasympathetic. We know through heart rate variability study, and you had the eye roll up. Um, then that also starts to bring you into the alpha brainwaves. And it’s just your body can’t can handle it. And not that it can’t handle it. Your body just responds to that kind of behavior. So if you do this, your body’s like, Oh, I’m safe.

I can turn off the alarm system. I’m safe, engaged parasympathetic. Now let’s do the third, um, uh, mind hack that your patients will love. And I’ll encourage you to do that as well. And it’s a form of open focus and the research comes from Les Femi, and we’re going to wrap up here. Less family did some research, trying to engage alpha brainwaves. He studied shamans. He studied Buddhism, different cultures, and he had people, uh, hooked up to the, uh, uh, the, I think there, the EEG machines, um, on their head. And I’m sorry if I got the term wrong again, a little brain lapse here, but he was measuring the brainwaves. So he’s going to see what’s going on and he couldn’t get into, um, he couldn’t get into alpha. And when he finally surrendered, um, and let go, um, he went into alpha brainwaves.

He just turned it. They just turned out automatically. So it shows you these techniques. A lot of this is about surrendering and basically getting to present moment to getting into alpha in his research though, what he also shared is what he talked about. Narrow focus and open focus when we have our eyes open and we’re focusing on the external environment and we’re very, narrow-focused, um, we’re more into the beta brainwaves. Um, and if we go high beta we’re into overwhelmed, medium, low you’re good focus, and alpha is a form of open focus. So it’s best done with your eyes close. And if you can start to sense your body parts, this is a form of awareness and open focus. So for you guys, again, I invite you to close your eyes and just do some nice breathing in. You. Don’t have to do the four, four and eight, but a nice in deep inhale belly raise and a nice, slow exhale.

And without looking at touching or moving, can you tell you have a right hand, just bring your awareness and notice if you can tell you have a right hand. Excellent. And can you tell you have a right thumb without touching, moving, or looking at it? Just, can you sense that you have a right thumb? What about a right baby finger? Just notice it, bring your awareness now to your left hand. Can you tell you have a left hand without moving or looking at it? What about our right foot left foot? How about your right ear low? Can you sense? Can you bring it up awareness to know that you actually have a right here, a little bit attached to your head, and if you’re really stressed, you’re not, it’s going to take a while to feel these things. If you’re in a high beta, this is an open focus in our awareness.

And again, it’s another mind hack because if you start to sense your body, then you are going from externally referred, looking into your environment and you’re going inside. And the practice of going inside is an open focus. And it’s more of a low beta alpha theta brainwave activity. And now you’re engaged in the parasympathetic nervous system. And from here in my practice, I jump off and do belief change work because once I can get them into alpha, then they are now in that suggestible stage, they’re in that state of ability to heal. And you’ve now allowed the innate ability to heal to you’ve amplified it. And so just like when you’re putting your acupuncture needles and by the way, acupuncture for most induces the alpha feta, they get that Accu buzz. So you’re inducing that already. For some, some patients, they get stressed. Don’t, don’t like acupuncture, you’re inducing high beta.

So some people don’t respond to our noodles, you know, this right majority do. And if you bring in the, the, um, the shake it out, if you bring in the breathing technique, if you bring in the open focus and it only takes moments, then you are going to enhance their, um, innate ability to heal their ability to self-regulate. And then if you encourage them to do this several times a day throughout the week, they are going to benefit so much more from your treatments because the autonomic nervous system is going to have more energy and resources available to them and their creativity. It’s amazing what happens to creativity. And this is why meditation is so becoming so much more popular amongst entrepreneurs is we’ve learned that by quieting the mind and engaging the alpha brainwaves, um, we can tap into areas of creativity and you don’t need to go to burning man and take psychedelics to tap in there.

Like some of the billionaires have done, um, um, in the past you, and now you can do without the residue of those drugs. You can sit there and tap in and tap into creativity, um, areas that aren’t normally available to you. And bottom line, you just start to feel happy who, who doesn’t want to feel happy, have that peace in comments anyways, that’s the wrap for today? Um, check out my website@healthyseminars.com. Um, I have lots of online courses, um, there, and also you can check out my website, lornebrown.com for more of this conscious work. And I want to remind you next up on to the point is Jeffrey Grossman. So please make sure you tune in and, um, hopefully you’ll pick up a copy of my book, missing the point and thank you for listening and please practice these three mind hacks. Your body will love you for it. And so will your patients


You got this! Grow your practice now and in the future – Lorne Brown



Thank you again to the AAC, the American acupuncture Council for having me host To The Point. UMy segment is on practice management. My name is Lorne Brown. I’m a CPA. I’m also a doctor of traditional Chinese medicine. I practice in Canada, Vancouver, BC at Acupuncture Wellness Center. I’m the founder of healthy seminars, previous known as Prodigy seminars.

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Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors.  Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.

I’m the chair of the integrated fertility symposium. And I’m also an author. I have a couple of books out there. The one on practice management is missing the point why acupuncturists fail, what they need to know to succeed. And I enjoy coming on to this segment of the show to share my practice management pearls, because I have both the clinical experience and being a CPA, the knowledge and auditing experience of what it seems to take to, uh, to succeed. Um, our topic today is on, you got this, how you’re going to grow your practice now and for the future. So what I plan to, um, talk about today are the following three things.

Um, my prediction for, um, a future, what’s the future opportunity for Chinese medicine practitioners? I think that’s a lot that’s on our minds a lot. Um, how do I not only survive and, uh, more so how do I thrive now when there’s any other major events happening in life? This has been throughout life. Um, not everybody survived, so there will be what we call casualties. There will be, um, from the practice side, people that will not be practicing. And so my expectation is to help more people, um, make it way, make their way through any change in life. So any type of difficult change in life. So that’s what I’m hoping to share with you today. And not only so you can just survive and get through these challenging potentially challenging times, but also, so you can come out through it, um, thriving and better for it.

So I’m gonna talk, I’m gonna give you my prediction of what I think is happening for the future. What are the future opportunities for the Chinese medicine practitioners? Um, I’m gonna talk about, uh, how you can change just one perception just by changing one perception. You will start to see opportunities that have always been there, but you’re blinded to them. And by changing a certain perception, um, all of a sudden more opportunities will open up to you. And then I I’d like to share a mind hack, um, how to support you in being able to see those opportunities, um, that are available to you, but you’re constantly I’m missing those. So first I’m going to share my predictions. Now when it comes to entrepreneurs and guess what? You are small businesses. If you are practicing on your own or you are a contractor, regardless, you are, um, a small business.

And, um, if you’re going into succeed, we’ll call you an entrepreneur and entrepreneurs, um, tend to look for needs, where are their needs in the world that need to be filled. And then they find ways to fill them. So they look for these needs and then they fill this need by either providing a product or service. And so there is a need in our world right now as well. And my, for the future of Chinese medicine right now, I see it that if you could learn to focus on treating long haulers, um, so post COVID infection or any infection from a pandemic, but in particular long haulers, um, I think you would have a thriving practice and also, wow, what a service to the community, because there are people that ha get infections. We’ve seen this route throughout history, throughout the history of Chinese medicine and throughout our history of us living on this planet.

And now more so with COVID-19 that some people, um, get these latent pathogens in their body and they struggle to get back to normal. And right now it’s very new, but there is evidence and documentation of people. Once they’re no longer infected with the, COVID not showing up positive, they are not back to normal. And some of the symptoms they are experiencing are fatigue, joint, pain, brain fog, and mental health issues. Lots of things that we see already in our practice, that we are probably pretty equipped at supporting and Chinese medicine has an excellent way to deal with these latent pathogens on the way we’ve mapped out the body. We have, we have tools that can support people. And to let you know, I was talking to a dentist friend of mine that teaches in the dental school here in Vancouver at the university of British Columbia.

And I just said, how are dental is doing right now. Are they struggling? Because you know, people are afraid to go to dent what’s going on for your industry. He said, they are busier than ever TMJ jaw pain because of COVID and all the stress and anxiety that people are experiencing. There has been an increase in people clenching and grinding during the day and at night, which is leading to TMJ and other job pain disorders. And so, um, they are very busy treating jaw pain, and I’m apparently I think acupuncture can do a good job at TMJ as well. So, but nobody may not know this. And so this is, um, my prediction for us is post COVID long haulers. So learning to really treat well these long haulers and seeing what the main symptoms are. There is some neurological symptoms, but the most common ones are fatigue, joint pain, brain fog, and mental health issues.

And then just on his own mental health issues, um, people are experiencing and will continue to experience anxiety, feeling depressed and insomnia, um, from the uncertainty in our world. Um, and then taking your practice online, a lot of people are taking their practice more online to offer consults, supplements, verbal acupressure chigong. So having an online component, I think would be a great idea. I do want to let you know that eventually, if you are able to make it through this period of time, you can’t do acupuncture online. And so there will be a need for our service eventually because it’s something that just can’t be done online. So I just want to remind you of that. However, you have to adapt during these times, and this is the time to really, um, get this knowledge and really learn how to treat post viral infections. According to Chinese medicine principles, I would encourage you.

So my prediction is if you want to, if you have a practice that’s not booming. If you’re a new practitioner, if you don’t have a waitlist doing what you do now, um, then now’s the time to start to prepare yourself, um, and get those, um, tools and that knowledge. So you are able to help this population because there is going to be a large population needing this help. So who am I like, how do I have the credibility? Why would you want to listen to me? Do I have the knowledge and experience to share my predictions? And so far, I think I’ve been a good at predicting, um, or going into things that have turned out to be the right prediction. At the time I was told I was crazy and many of them, and I’ll share a few of those. I’m the first Canadian clinic to focus on reproductive health back and around.

I started in 2000 by around 2001. And just so you know, many of you know, that people treat fertility with acupuncture all over the world. It’s common. You see it everywhere in 2001, that wasn’t the case. Just so you know, I think if you and I was on the web with that, if you went on the web and you search, I think two people would come up mainly in the States, Mike Berkley and Randy Lewis, nobody else really had websites, um, or many websites. And definitely not just focusing on fertility, think about it back in that day, back in 2001, um, fertility and your gynecology, Chinese medicine textbooks was under miscellaneous diseases. It didn’t even get its own chapter. So it wasn’t something that you would think if I treat mainly fertility I’d have a busy practice. When I went into treating just fertility, it was a passion of mine.

I saw a need for it. Um, I was told that I’m going to starve to death and not, it’d be crazy because back then people with fertility issues, weren’t seeking out Chinese medicine acupuncture. There wasn’t that policy study that put us on the map. It hadn’t happened yet. So, um, when I decided to do this out of passion and saw a need for this and this niche, um, I was told that, um, it was practiced suicide in you. You’re not going to have a busy practice. And I ended up having to hire many associates because word got around and my practice became so busy that I actually only would treat reproductive health and, um, I couldn’t handle the volume. And so I needed other practitioners and so five or six acupuncture practitioners now and naturopathic physicians and mind massage or in my clinic and acupuncture.

So, um, that one would, I will check off saying, um, it was a good prediction. Um, I’m a CPA. Um, and so, um, I spent years auditing companies. So from that experience I’ve seen, what has, um, why some companies have been successful and why some companies are not successful and don’t survive. And so I bring that, and not only the knowledge of being a CPA, but an experience as being an auditor, I’ve seen how, um, I’ve seen what, what can happen. And I bring this to you as well. When I share this with you. Um, I pioneered online learning with, uh, for Chinese medicine back in the day, it’s around, um, 2007 ish. It was just pro D seminars was the name of the company. It’s now called healthy seminars, but it was protein. Then when I launched it and it was just us in blue poppy that were doing online learning, and I was told that this was a bad idea.

Who’s going to want to learn acupuncture online while you can see now, um, online is everywhere. And people take courses all the time doing online, their doctorate, a doctorate in Chinese medicine, et cetera. So, um, back in 2007 ish, not too long ago, um, more than a decade behind you, but back then I was told that’s not a good idea. And I made that prediction that this is where learning will go. It was feasible, no hat, no planes on have to travel, no taxi. Um, all the people in rural communities, just very easy to access people and to access these great speakers with textbooks. Um, wouldn’t it be great that we can get them online versus having to find them once or twice a year and travel to them. So I, again, it’s obvious now, but it wasn’t obvious when I started out. And again, I was told that would not work.

Um, I launched the integrated fertility supposing in 2015, um, and we sold out five years in a row, 2015, 16, 17, 18, and 19. Now, the reason that was special is the ifs was related only to fertility. So it was a condition specific conference and it was a destination conference for Americans. Now, back when I was planning this in 2014, um, a lot of American conferences were struggling that tendencies was get tendons was getting lower and to put a conference for Americans in Canada had never been done and was not considered a good idea cause they can’t even fill them in the States. And then to pigeonhole, um, fertility conference, they didn’t think it would work well. And many of you have heard of it or attended it. It did very well until 2020 when COVID I’m interrupted would we would have sold out. We were almost sold out and we chose out of health and safety to counsel the conference.

And again, predicting we counseled the conference before conferences were really being counseled or at the adventure being counseled. We did this, um, early on in February just to just, just decided to not risk people’s health and safety. And then, um, three weeks later, um, everything got shut down anyhow. And one more thing for my credibility is I wrote a book called missing the point. So I’ve taken some time to do my research and write a book. So what I would be doing and what I am doing as a practitioner, if you don’t have a waitlist, um, I would be looking into developing your knowledge and your skills. There’s lots of ways to do this. Now, online healthy seminars, we’ve put together some online classes, um, to address mental health issues like anxiety, post traumatic stress disorder. Insomnia is we’ve got lots on there. Um, plus we have some herbal courses by Sharon Weizenbaum and Hein or fruit Hoff, and many more verbal courses.

And then there’s acupuncture. There’s guash awe there’s the acupuncture of the balance method, acupuncture som uh, Korean style acupuncture. There’s many things out there that people are discussing that could help, um, these long haulers. So, um, it’s an opportunity for you now to, um, to address that. And so again, if I was an acupuncturist, starting out two things, I’d be really focusing on how to communicate to people, um, why and how I can help you. Cause you remember there’s a need, but they don’t know you exist. For example, they’re going to their dentist, they have job paying, Oh, jaw dentists. So they go to their dentists. So it’s your role to educate through communication. Some people call that marketing. It is marketing is educating. So educating the public, um, how and why you can help them, um, with the need and the need here is do you have, if you had COVID fatigue, brain fog, you know, lifts up the symptoms, educate them, educate them how Chinese medicine has a long tradition of treating pathogens and viruses where people are struggling afterwards.

So this is not new. And then I would increase my knowledge cause you want to be congruent and have that knowledge. So now it’s a time you’ve been trained to just kind of sharpen that tool and really look to reading journals, textbooks, online courses, um, finding ways that you can get your knowledge to a great level. So you can communicate clearly to your patients and constantly treat them with the tools you have acupuncture. Gwoza herbal medicine. Now I always say, I like Einstein’s quote, make everything as simple as possible, but not simpler. So it’s simple to say the prediction is there’s going to be a lot of long-haul up haulers and there’s an opportunity for the Chinese medicine profession to step in and support these people. There’s going to be there is people now with mental health issues, anxiety, um, feeling depressed and insomnia so that, that there is a need for people to support, um, in a non-pharmacological way to support these people.

But knowing is not enough. So you’re going to need to take action and up your knowledge and get the word out. So again, just hearing this going, Oh, that’s great. Not going to help you. There is effort on your part. So simple, make everything as simple as possible. I’ve given you my prediction. I gave you a little bit of my history just to let you know that I’ve been fairly good at a fairly good track record. And some of you are like, yeah, that’s obvious. Yeah, to me, it’s obvious as well. But for some people they’re still focusing on what they used to do and how they used to treat. And I’m suggesting that things have changed and now you want to adapt and a huge opportunity. If you’re flexible and willing to not do everything the way you used to do it and see that there’s another opportunity available to there is a need out there and you are set to fill that need.

The other thing I said, I want to talk about. I said there three things. I want to talk about how you can change your perception, um, and how this can shift you from living basically from lack and abundance. And it’s a simple concept again. So going with that theme make things as simple as possible, but not simpler. And so the perception is how you look at an opportunity. And so most people look at, um, when they’re going to do something, invest in themselves, they look at the cost and not what the return is, not what it’s going to bring back to them, how they’re going to benefit what we call an accounting return on investment. And of course, I like to use an example of, um, a Jane Littleton course that we offer. Um, cause it’s, it’s not, uh, it’s not the least expensive course.

Not the most expensive course either, but it’s about $500 for her course, 19 hours of continuing education credit. And a lot of people see that as a sticker price and go, Whoa, I’m not going to take that. So just by seeing that price, they’re like, I’m not, I’m not interested. That’s intimidating. Some patients are like that with your services as well, by the way, most people look at the cost. I’m saying, look at the benefit as well, actually more importantly. And so for those that treat infertility and, um, you will know that majority of your patients will come for like 24 visits, maybe 12, because as you learn in Jane Little sins course, and other fertility courses, it’s recommended to treat on average three months, um, twice a week for acupuncture. And if you can explain why and my patients, most of them come in twice a week at the beginning, and then if they need maintenance afterwards, so minimum of 12 to 24 patients.

So if you’re looking at the return on investment, how many patients do you need to see to kind of break even right? If I’m going to spend $500. So if you are charging $90 a visit, now I know some of you would charge many more in the fertility world for that. And many of you charge much less. I just chose that number. If you’re charging 90 U S or Canadian dollars and whatever it is in your currency, um, because we’re using the currency 500 a us dollar, so let’s call it 90 us dollars. How many patients do you need to see? Well, the mass says once you’ve had six visits, so one patient, because one patient will come 12 to 24 times, once six visits happen at $90, you are actually now profitable. Those six visits have now covered the cost of the course. Plus you’re profitable.

I share this as an example, because if I had to see 10,000 patients or 10,000 visits to pay for that, I may wonder whether that’s a good benefit. Is there a value there, but by taking that course and having confidence to treat infertility, know how often and how often to treat and what to do in those treatments. And I can communicate to that patients, to my patients, just seeing some six visits we’ll pay for it. So that to me is an easy, like right away, which is what I did. And now I carry the course. I went and took Jane’s course right away. It was a no brainer for me, cause I always start my perception. I don’t look at what it costs. I look at what it costs of course, but I’m more interested in what it’s going to benefit me. So for an example, to take another ridiculous example, let’s say you found a course for $25.

Now that’s not too expensive. That’s not a sticker price. That’s going to prevent you from taking a course. It’s $25 and it’s a course to teach you how to do acupuncture on astronauts on the moon. Now, even though it’s cheap, my return on benefit, the return on investment. Hmm. How likely is it that I’m going to get to the moon? Probably not going to happen. And I don’t even know if there’s astronauts hanging out on the moon on a regular basis. So I wouldn’t, even though it’s a low in cost to get into that course for 25 bucks, I probably wouldn’t take it cause that 25 bucks is gone and I’ll never make that $25 back. Cause I’m never going to go into the moon if I take another invest. And this is for anything, you invest in a piece of equipment for your clinic.

When I invested in laser therapy, these are 20, 30, $40,000 lasers. I have, I had to do the math and see how many visits it would take to cover that cost. And how long would that be? Months or years. So what I’m sharing with you is just a change in perception, your patients have the same thing. So they come in and they go, Oh, this is this much. You need to be able to communicate the benefit to your patients so they can decide whether there’s value to spend the time and money to see you to get that benefit. If they don’t get the value, how they’re going to benefit, then it may be difficult for them to part with their money. Just like you find it hard to part with your money. And so that’s why I use that example because you’re going to start to invest in, um, maybe certain products to carry, to treat the long haulers, certain supplements, certain herbal remedies or herbs.

Um, you may need to bring in, um, you may need to take courses, um, to get your knowledge to a certain place. So you can confidently and effectively treat these long haulers. And so when you do this look and marketing, you may start to update your website or brochures. So when you do all this and there’s a cost outlay and you’re like, Oh, I’m already feeling lack right now. I don’t have the money to do it. So how am I going to do this? Think about the investment and how this is going to bring back tenfold to you hopefully or more. Okay. So I just wanted to share that part with you. And then the other part I wanted to share. Um, but I think because of time, I’m going to save it for another date. I’ll come back and I’ll do another day. I wanted to share with you a mind hack.

One of the things I didn’t share with you is that I’m trained to clinical hypnotherapists and I love to do mine hacks, um, basically to get into your operating system. And there’s a really cool one or two mine hacks that are, again, are really simple, that help you see opportunities that are there, but you’re missing it. You know, like there are so many things that are available to the subconscious, sees everything. And when you’re, when you get into a certain, um, whole brain state, I’m an alpha brainwaves, you start to access parts of your brain that aren’t always available to you and certain areas of creativity. They’ve done this with research, that there are certain, um, creative ideas that are there, but you’re missing it. And when you get into this place, you’re able to access them consciously and come up with these cool ideas, you know, think about when you’re the stories you’ve heard, where somebody is focused on a difficult problem.

And then they, um, um, they go decide to take a walk or take a shower or bath. And then all of a sudden the relaxing in a hot, the answer comes to them because they’ve gotten herself into a different state. Well, you can purposely do that. You don’t have to work yourself into a frustration and then leave and get, um, get access through surrender. There’s a way to mind hack that and get into that on a regular easy basis. So I’m going to save that for another session, um, where, how you get into your, how do you hack your mind? So you can see these opportunities that are always available to you, but you’re just missing them. It’s like unlocking that certain level on a video game for those who play video games, it’s there, but you have to be able to unlock it. I’m going to help you unlock that.

So what I wanted to talk about today and just a quick review is what does the future hold for acupuncture profession? I think for those that are going to survive, um, it’s really promising. One is acupuncture, still something people they need to come in person. So if you’re doing GWAS Shaw Twain on massage or acupuncture, that they’re gonna need to go online to get consultation, herbal stuff, and supplements that can be done and diet that can be DOL done online and more, more people will be doing that online, but the physical part of the medicine they need to be in person. And I think there is a need now how to support these long haulers, how to support people that are post viral infected that are experiencing the fatigue, the pain, the neurological symptoms, the brain fog, and then mental health issues from post viral infection, as well as just because you live in the, if you watch the news, if you’re on Facebook, you probably have some form of post traumatic stress disorder and are experiencing some anxiety, depression, insomnia, et cetera.

Um, and so how do you remain attractive for the public to choose you for the healthcare? Well, continue to invest in yourself. You know, there’s an express, there’s an expression. I heard that, um, um, health is not an expense. It’s an investment and the same thing. If you want to be attractive to the public, then invest in yourself and then communicate that value to them. If you don’t communicate, then they don’t know. Just like I mentioned, the job pain people go to dentists. Cause that’s what they think about. However, it’s up to us to educate people that we can treat pain really well, like jaw pain. Okay. So next week on the American acupuncture council, to the point, we’re going to have pony Chong and his normal Radian and integrative acupuncture. I will let you know that Poney Chiang has numerous courses on healthy seminars and they are fantastic.

So definitely check him out at the AAC To The Point. And if you want to study with Poney, you have that opportunity to do that online. You will be blown away. You can check his free previews on healthy summers as well. You’re really unlike them. Definitely check them out on to the point, um, next week. And I look forward to seeing you in the future. Um, you can find out more about me@ healthyseminarsdotcom and mybook is available at missingthepointbook.com. You have to put book in the, um, in the URL, missing the point book.com and the best way to either email or contact me with your questions is through healthyseminars.com. Thank you very much until next time.

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