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Click here to download the transcript.
Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors. Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.
Click here to download the transcript.
Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors. Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.
Good morning. Good afternoon, everybody. Welcome to Fearless Acupuncturists. This is Dr. Perry Barnhill, and today we’re gonna talk about Google reviews and how to respond to them properly. Properly go to slides.
Again, this is Dr. Perry Barnhill and I wanna welcome to the webinar on how to respond to Google reviews in a HIPAA compliant way, such that you keep yourselves outta trouble. That’s the goal. We wanna respond to reviews properly and legally in a positive way, and at the same time keeping ourselves out of trouble with any kind of HIPAA violations.
All right, here we go. So why do Google Reviews matter? We know these reviews impact our online reputation. They’re very important. We know it builds positive engagement with potential patients, even existing patients we know patients check reviews out all the time. As a matter of fact, we check reviews out and Google reviews on primary, people we go to see, doctors we go to see.
So it’s really important. It builds. Engagement with the SEOs and compliance with HIPAA is very crucial, as we all know in all patient communications, especially public facing communications such as Google reviews. So understanding HIPAA in online interactions, and let me just go over a little bit of HIPAA overview.
As we know, HIPAA protects. Patient health information, just the acronym PHI Protected Health Information and PHI includes all kinds of things that can identify the patients. Things such as their name. We know that’s pretty basic. Their IP address, their face. There’s so many things that it can be related back to the patient.
It is protected health information and violations. I know you hear about this a lot, but this is true. Violations can result in big fines and it can damage your reputation. Okay, so here’s what we want to do. We want the dos and the don’ts and responding to reviews. Now the dos, we want to keep our responses generic and professional.
We wanna focus on customer service, not their acupuncture care. Now, the don’ts, we never want to confirm or imply that the reviewer is a patient in our office. We don’t wanna mention any details about their care, including anything regarding about their family members. Like just be very safe about it and just don’t do anything like that.
Alright, so creating a safe response to positive reviews. And here’s an example. Dr. Joe and his team are fantastic. They always make me feel comfortable. Here would be a sample response. Thank you so much for your kind words. We strive to provide a comfortable and welcoming experience for everyone who visits our office.
Now, how do we handle negative reviews? Let me give you an example here. I had a disappointing experience with the wait time at Dr. Sally’s office, and here’s a good response. We always appreciate any feedback. We take concerns like this seriously and would like to learn more. Please contact our office directly so we can address this issue.
So one thing to notice is we’re not referring back to you or any way that can imply that this patient even came to our office. These are very generic responses, but these are the responses that we need to have in order to stay compliant, navigating complex reviews. Here’s an example of a review. The whole family.
Love seeing Dr. Steve. Here’s an example. Response. We love taking care of families. Here’s the key. I didn’t directly say we take care of your family. We love taking care of families as just a generic response as compared to I. We love taking care of your family. So that’s the distinction there. And again, this response is safe.
’cause it doesn’t reveal or directly imply that we’re taking care of their family. We just love taking care of families. So here’s some common mistakes to avoid. Just re going over the skin, acknowledging that the patient or their family members in any way confirms their status in our office, providing any additional information about their care, even if they mention it first.
Don’t, just don’t respond to it in that way at least. And here’s another thing, and I see this often, don’t engage in back and forth discussions that might inadvertently disclose more details. And where I see a lot of providers getting themselves in or potentially hot water, they have this back and forth almost argument about the care or the wait time or whatever it was in the office.
So don’t even go there. Alright, HIPAA compliance and best practices. Always thank the reviewer without confirming any details. Keep your responses focused on general customer service. Encourage offline communications for specific concerns. Where we said, Hey, please contact our office. Don’t go there online and in front of everybody.
Train your team. Also, this is so important. Train your team and how to handle reviews in a compliant MA manner. I would suggest that if you have team members responding, make sure before they respond. They get back with you and you approve that response before it goes out. Handling potential HIPAA violations.
This is what we don’t want to have to deal with, but if we accidentally disclose PHI take that review offline immediately, get rid of the trail. Consult with your compliance officer for guidance. Ask to see what you should do from there. Report the incident to necessary authorities If required, however, ask first.
Don’t just start reporting things to hipaa. If you don’t know for sure if it was a violation, ask someone like myself. Ask someone like Dr. Julie. Find out first before you go reporting things. So here’s some final tips for success. You wanna respond promptly. Thoughtfully and you want to regularly review your HIPAA policies related to online interactions, and this is where I say you need to train the staff.
It’s part of the training, it’s part of the requirements we have for hipaa. We have to train the staff on how to respond to situations like this, for example, and encourage our satisfied patients to leave positive reviews and then bury the bad reviews with good reviews. Remember protecting patient privacy.
It’s not just a legal requirement, it’s commitment to the trust your patient’s place in you. So some next steps here, you can all go to and download this HIPAA compliance checklist. You can go to this, the website here, or you can scan the QR code, check out this list. If you go through this list and you can’t safely mark all those boxes, you’re not in compliance with hipaa and we don’t wanna be there.
You don’t have to be there. It doesn’t have to be complicated, it doesn’t have to be confusing, but it’s a process. So make sure you are, because if you’re not, the consequences are what we don’t wanna talk about. You don’t have to be in that boat. If you want, you can schedule a demo with us. You can go to fearless acupuncture.com.
There’s a demo there. You can scan the QR code. You can go to our website@ww.fearlessacupunctures.com or always feel free to contact me at Dr. perry@betterhipaablueprint.com. And again, thank you so much, the American Council acupuncture Council. It’s a mouthful. A CN. How’s that for allowing us to provide you with this webinar?
And in the meantime, everybody have an amazing day.
Click here to download the transcript.
Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors. Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.
Hi everybody. This is Dr. Perry Barnhill with a Fearless Acupuncturist, and today we are gonna talk about something that is so important. There’s some new HIPAA changes that are coming down the pipe regarding reproductive healthcare. A lot of you are very much involved with fertility and reproduction and pregnancy and things like that, so make sure you stay tuned for this.
Also big thanks to the American Acupuncture Council for having us here. We are pleased to give you the information that you need to have now Slideshow please. Okay, here we go. This is all about strengthening reproductive healthcare under the privacy and the new HIPAA privacy rule. So there’s new requirements.
Just like I said, there are forms, and when I talk about attestation, I am specifically referring to a form that we’re gonna need to have and send out before we send out any information. We’ll get in some details on that and some action steps so you know exactly what it is you need to do. Let’s talk about some of these new changes.
Now, if you’ll remember, maybe you don’t know, but you need to know they are, there are seven new laws for HIPAA in 2025. We’re not gonna get any of these, but they’ve actually added to that, believe it or not. So they have talked about some modifications to the privacy rule. Specifically to better protect reproductive healthcare privacy.
We’re gonna define what this reproductive healthcare privacy is, and a lot of you are involved with this. What it does is this, it prohibits use or disclosure of PHI protected health information. Remember, these are the records we have on our patients, including our intake forms. All righty? So even if some of you may not be involved with this, which I know a lot of you are.
Still, a lot of this information is actually on the intake forms that the patients fill out when they come to the office. So what it does is this prohibits user or disclosure, PHI, solely to investigate or penalize lawful reproductive healthcare. It requires this form I’m talking about, so it requires and obtaining written attestations before we disclose this reproductive healthcare.
Information or records in certain circumstances, or I’ll talk about certain scenarios that you, we will go over and covered entities, which is all of us have to update our notice of patient privacy practices accordingly. What is reproductive healthcare? This reproductive healthcare is a very broad definition, and federal registry. This is some of the stuff that comes from the Federal Registry to help better define what reproductive healthcare is, and it’s a exclusive list. What I’m going to do is, I’m just gonna go through the main things here. You can read all the details behind it, but it’s contraception, it’s management of pre pregnancy, which a lot of your doing.
It’s fertility and infertility again and family planning. It’s still sterilization issues. And sexual health to include many things there. So make sure you understand what this is. Who is affected? Guess what? All of us as healthcare providers are affected. All of us are healthcare clearinghouses are affected, affected health plans.
So all insurance companies are business associates. You know the people that have access to your records, they’re affected. So you need to make sure they’re aware of these things. Also, through your business associate agreements. Here are the situations that require attestation. So I’ll just summarize a little bit.
Reproductive healthcare, if these scenarios occur, meaning these folks ask for records from your patients or from you that you have on your patients and your records re have. Any of that reproductive healthcare definitions on it, or in it, including intake forms. You’re gonna have to send out the form, the attestation form.
So here are the scenarios, or here are some examples of if these people ask for records that contain that reproductive healthcare, you’ll have to send out one of those attestations Health oversight activities. Again, you’re gonna validate that the disclosures are not. Used for punishing lawful care.
That’s how You do it through the attestation statement. Judicial administrative proceedings confirm that the request is not investigative or punitive in nature. The way you do this is through that form, which we’ll talk about here in a second, and also law enforce enforcement requests. So law enforcement, you have to also use this attestation form before you release any of this information, or at least information that has reproductive healthcare in it.
Coroners medical examiners here, again, you’ll have to use this form as well before you release the information. We have a form I should say we, I’m referring to the government. I’m obviously not the government, but we’re talking about a form, they call it the model attestation form. So why not use the form that they actually say we can use, and this is the requirement, it’s the required step we have to do before we disclose reproductive healthcare information or records, and it ensures that whoever’s asking for it.
So those scenarios I just showed you, like the law enforcement, coroners, medical examiners. We send this form to them, they gotta fill it out and send it back to us, and basically saying they’re not gonna do anything or punish them by law for doing the things in the reproductive definitions that I showed you.
Here’s the form, and basically what this form is this, and I know you probably can’t see this on the slides, but the next slide, I’ll have a link for you so you can download this form for yourself, for your offices, and for your staff. But basically, this is the form that we would send out. So let’s say law enforcement, here’s a scenario.
Law enforcement, like I said, in those scenarios, they ask for protected health information from what on. That you have in record of one of your patients. And those records happen to include some of those reproductive definitions in there. So before we send them any information, we have to send this form out and they have to fill it out.
And basically it says that they’re not gonna use any of the information that they acquire from your patient records to punish the patient. Alrighty. Here is the link so you can get this form. I’ll bring the sync up again here a little bit later, but you can just scan it and then I’ll get you right to the link.
Lots of things you gotta do here. So let’s go over some of the main ones. You have to document everything, as always, as you always know, with everything we do in our offices. Hipaa, reproductive healthcare obviously is a big one. In fact, it’s mandatory. We have to keep records of our policy updates, so make sure you keep a record of this.
In fact, keep a record of this for your training log. This could be something you can show your staff, the test station, that form that we have to have. You gotta keep that on file disclosures. And what I mean by disclosures is, believe it or not, every single time that we release information on a patient, we have to record that because patients have a right to come back and say, Hey, I want to see everybody that you ever sent my information to.
So we gotta have that readily accessible. We have to train, we have to educate the staff, and here’s what this looks like. Identifying protected health information that Reque requests or PHI requests that will trigger the use of that form. Kinda like we talked about the reproductive healthcare. Talk to your staff.
Distinguish lawful reproductive healthcare from investigating request. So when those people are asking, and I say those people, the people that I was talking about in those scenarios, ask for reproductive healthcare, PHI on your patients. A testation form goes out, so you have to know how to locate and use the form and document the disclosures, and of course, you have to retain the testation forms to keep copies of everything.
Make sure you train your staff on this. In fact, a lot of officers are deciding and telling the staff. If you have any requests for protected health information from any of those people, let me know so you all can check it over and make sure that attestation form is sent out and then sent back to you before you release any of that information.
You have to update your notice of patient privacy practices. That form the big old packet that we’re supposed to have in our office for all the patient’s rights. Those things have to be readily available for patients. And again, it must reflect. So there’s gonna be changes in there if you had those forms, which you all need to have those prior to 2025.
Guess what? Those forms are no longer good. So you have to get a new, you have to get new notice of patient privacy policies to provide patients with clear and updated information about their rights and how their information is protected. All to align with the updates of the final rule guidelines.
Basically all to align with everything that’s come down the pipe with these new laws. Here’s some next steps for you. Here’s another. Opportunity to download that QR code if you’d like to, so you can go right to it and get that model attestation form, which you have to have. You need to have this in your manuals.
One of the things that we’ve done is we’ve put together a HIPAA compliance checklist. So you can go through, look at this checklist. ’cause a lot of people, they think, oh, I think I’m compliant, or I, maybe I have this form, I have that form, but maybe you’re not really sure. Maybe you didn’t know. You need to do a bunch of assessments and analysises throughout the year.
So we’ve created this form here, just this checklist. You can go through it, check it out, and if you can’t answer these questions or if you’re not doing the things on this form, then guess what? You’re not compliant and you do not wanna be in that position. Believe me, don’t be in that position. Get it dialed in.
Protect yourself. If you’d like to, you can schedule a demo or you can just get started. You can go to this website here. You can schedule demo, go dot fearless provider.com/demo. Of course, you can scan the QR code there to your right. If you just wanna get started with the HIPAA program, we have everything you need for hipaa, all the forms, all the trainings.
We have ’em in videos, we have downloads, we have closed caption, we have transcripts. We have. Everything in there to make it learn as easily as possible for you and your staff, or I’m more than happy to talk to you. You can contact me at Dr. perry@betterhipaablueprint.com. Again, thank you all so much for being here.
We hope you hope the best for all of you. In spite of all these changes. Just make sure you go out there, get the process going, and make sure you have this in play. In the meantime, have an amazing day, everybody.
Click here to download the transcript.
Disclaimer: The following is an actual transcript. We do our best to make sure the transcript is as accurate as possible, however, it may contain spelling or grammatical errors. Due to the unique language of acupuncture, there will be errors, so we suggest you watch the video while reading the transcript.
Hi, everybody. Good morning. Good afternoon. My name is Dr. Perry Barnhill, and welcome to the Fearless Acupuncturist. First, I want to thank the AAC Info Network for having us here to discuss with you the importance of HIPAA and how it relates to your office. Slides, please. Why HIPAA matters in the acupuncturist’s office, protecting your practice and protecting your patients.
Again, my name is Perry Barnhill. I have certifications in coding, certified medical auditing, certified professional compliance, and certified HIPAA privacy and security. Meaning, I can see what the HIPAA auditors are looking for. And this is why we’ve designed HIPAA program for you acupuncturists because we live in a world where we take care of patients as well.
So in regards to HIPAA, what is it that most of us think? A lot of us think that it’s talking, not talking about rather patients outside of the office. It’s not leaving patients names or their files or their charts in plain sight. We don’t discuss their diagnoses or their conditions out loud.
What about sign in sheets? A lot of us think that we don’t have a sign in sheet that’s visible for everybody to see. So maybe we’re good. Or maybe you have a manual. And it’s on the shelf. It’s getting dust all over it. And we’ve never touched it. Some people think that, hey, if we have a manual, if it’s filled out, we’re good to go.
Or sometimes we think, hey, listen, I already have an appointed compliance officer. They’re doing everything they’re supposed to. Actually, you hope where they’re doing everything they’re supposed to. And so that means I’m good. So what does compliance HIPAA compliance specifically mean? What it means is this a compliance program.
It’s a continuous living breathing program. It’s something that has to be implemented upon, meaning we have to act upon it. We can’t just, like I said earlier, have it, fill it out and deal with it once and then just leave it alone. It’s not cookie cutter. It can be customized to each individual office, depending on how you do things.
Again, it must be routinely referenced, and it doesn’t matter, even if you spend a ton of money on it. 3, 000, some people spend money on these things. Even if it was an expensive manual, it still has to be filled out, it has to be acted upon, and we have to make sure we’re doing the things that we’re supposed to be doing.
Is compliance mandatory? This is a question that I get all the time. A lot of providers or acupuncturists are only doing cash. A lot of you don’t participate in any insurance company. A lot of you don’t do any kind of Medicare at all, but it’s still mandatory. HIPAA compliance mandatory, even if you’re full cash, even if you have nothing to do with insurance, and even if you have nothing to do with Medicare.
A lot of times we wonder with the HIPAA audits, what is a HIPAA audit all about? How does it come about as well? They can be random. And guess what? Recently the OCR, you’ll hear me refer to the office of civil rights, the acronym OCR. Those are the police of HIPAA. And they literally just recently announced that they are going to really start ramping up random audits and offices.
So again, this is another reason we’re going to really need to be on our toes and make sure. that we’re doing the things that we’re supposed to be doing because it’s not worth the risk by not doing them, which we will talk about here in just a moment. Another way that we get audited from HIPAA or the OCR is complaints from patients.
Sometimes, if a patient complains, they have to investigate by law and they will. We can have staff members, usually it’s a former staff member, someone who’s not happy with things, calls and complains about something, and here comes the OCR. Other providers, other doctors in the community, it can be a variety of healthcare providers that may call and complain for you, on to you, for whatever reason that may be.
Usually though, most HIPAA audits are the result of breaches and we’ve all heard about cyber attacks. It can be the phishing attacks that we have. You’ve heard about hackers, we’ve heard about ransomware. Ransomware meaning that they steal, these hackers steal all the stuff from your computer, hijack it, and then they ask for large amounts of money for you to regain all that information you had in your computer system.
The PHI, the protected health information. Sometimes providers get themselves in big trouble because of physical thefts, theft. Somebody walks away with a file, you lose a file, something happens. That’s a breach too. That’s something where we would have to by law report. And then again, if we don’t have our ducks in a rope, we don’t have a manual, if it’s not filled out, we’re not doing that ongoing training, we could potentially be in big trouble.
And then we have business associates, these third party vendors that a lot of issues that have access to protected health information like a lot of you may use outside billing people or billing companies. Those folks have to also be HIPAA compliant. And if they’re not, you could potentially be liable too for any mistakes or breaches that they may have.
Years ago, the OCR knew that providers were not doing what they were supposed to be doing. So guess what? They implemented a audit program where they were going to start doing Random audits. And again, it began a long time ago and guess what? Big surprise, right? Covered entities such as yourselves.
Didn’t do so well as with many other providers out there in the healthcare industry. Most of them, in fact, all of them didn’t do that good. The results were not good. So then of course, they did another phase and they got the same and similar results. And ironically, recently within the last month or so, they’ve implemented more random audits as well.
They basically said, Hey, listen, we know people are not doing what they’re supposed to be doing. So we’re going to increase the amount of random audits. Again, another reason you need to make sure you have these things. Going in the right place in the right direction, having your manuals, and it’s not as complicated as it has to be, and I’m going to talk to you about that here in just a second.
Here’s the number one reason for finding penalties, and they’re all the same thing. They’re basically the risk assessments and analysis, the lack of doing them for lack of a better way to explain it. We’re not doing our security risk and assessments. We’re not having these physical safeguards that we’re taking care of and making sure are in place.
technical safeguards, the computer side of things or the administrative safeguards, the things that we have with our staff or what they refer to as the ICER, the information system activity review, basically making sure that all these protections are in place to protect the health information that we have with our patients.
I’m not going to take a long time on this, but I do want you to understand how bad these fines can be if we’re not doing what we should be doing. And they go into tiers tier one. We were unaware that we had a HIPAA violation, but we exercise reasonable due diligence, minimum fines, 141. But they can get up to 35, 000 in a year.
And then we have tier two where there’s reasonable cause and actions and we’re not willfully neglectful, meaning we were doing most of the things we’re supposed to be doing, but still not doing some of the things we should be, but we weren’t totally neglectful, but still you can see here a minimum 1, 400 plus 142, 000 a year.
Now we get into these other tiers, tier three willfully neglectful. But you actually attempted to fix things within 30 days. Now, if you fall into that category, again, you can see this, these fines can be devastating to any kind of practice. Tier four definitely don’t want to be in tier four. You were willfully neglectful, meaning you did not do what you should have been doing.
And here’s what I mean by this. And this is what the government says. To use the excuse that we didn’t know what we were supposed to be doing is not an excuse anymore at the level of your education, they expect you to know these things and they expect that you do these things properly. So number four, tier four, you don’t want to be there.
Meaning you didn’t do what you should have been doing and you didn’t attempt to fix it within 30 days. You can see the fines here are quite devastating, 71, 000. And up to over two million dollars in a year. So this is why these things are very important Here’s some questions. I want you to ask yourself and also to ask your staff You know who is your compliance officer?
And you know what you have to have an appointed compliance officer and it has to be on paper. Our HIPAA program is It’s all in there. We have the policies, we have the procedures, we have the HIPAA appointment compliance officer form. So these things have to be done. When is the last time you updated your privacy and information security policies and procedures?
These things have to be done routinely. Do you have regular training and do you have proof that you have this training? Meaning the OCR, the office civil rights, they think, okay, cool. You have a manual, it’s all filled out. That’s great. But if you can’t prove that you’re doing ongoing training, we provide monthly training, by the way, ongoing training, they say, not me.
They say it’s just as bad as not having a manual at all. Ridiculous. Yes, I agree. But this is what they say. So we do not want to fall into that category because think of all those tiers. That’s where we’ll put ourselves. Potentially. Have you performed vulnerability on tests on your networks? Meaning are you making sure that your computers, your systems, your service, That they’re all secure and do we have documented incident plans if in case there’s a breach And we have to notify patients by the way So if we have breaches by law We have to notify patients and you have to have policies and procedures in place for this A few other things, like I talked about earlier, do you have business associates?
Well, a lot of us have business associates. For example, like I said earlier, third party billers. If we have somebody that is billing for the services that we provide, they have to make sure that they are also doing what they should be in regards to protecting patient health information. Therefore, we have to give them what we refer to as a business associate agreement.
And we have this, it’s the form, you fill it out, you send it to them, and that helps add a Big layer protection in case they’re not doing what they’re supposed to be doing. In fact, if you have a business associate And let’s say they have a breach and something happens and the ocr finds out that you did not have a business associate agreement I’ll file with them.
You’re going to get fined. So we don’t want to be there. Do you have physical safeguards, locks? I know it seems very simplistic but Physical safeguards, locks. There’s other things, administrative safeguards, like passwords, making sure the passwords are certain length and in characters and certain kind of special characters.
There’s all kinds of things there. It’s not complicated. I say this a lot of times too. This is a new language for most of us. But it doesn’t have to be complicated because we walk you through a step by step process so you can understand it, you can appoint one of your staff to help you out with these things, but once you understand the process and once you start thinking about things, you’ll feel a lot better that you’re doing what you’re supposed to be doing so you avoid all those tears.
Here’s some thoughts I want you to leave with, and a lot of us think that, and again, like I said earlier, we don’t understand this, so we ignore it, it’s a language I just don’t get it, and I hope that it doesn’t happen to me, and you know what, I hope it doesn’t happen to you either, I hope it doesn’t happen to any healthcare provider out there, because our main focus as healthcare providers is to take care of our patients, that’s what we went to all the schooling we went to for, and that’s what we’re best at.
What’s what we’re best at doing but the reality is this we have to do these things And we do not want to be that ostrich what we put our head in the sand and hope that it happens to us Because you know what it is gonna happen to some of us And we don’t want to be there. We don’t want to be vulnerable.
It’s usually not if but it’s when here’s the cool thing You can delegate one of your staff members to do this so that you can focus on your patients You can take care of the things as you that you’re really good at It’s simple enough to have a staff member take care of it. It’s a step by step process.
There’s modules. There’s chapters It’s just very user friendly You need someone to help? Here’s some next steps. You can download the HIPAA compliance checklist here. You can click the QR code and this compliance checklist is a list that you go to. Now if you can’t answer yes, if you can’t say that you’re doing all those things, this means you’re not HIPAA compliant and this means that you’re at risk.
This means this is a position that you do not want to be in and you want to make sure you get it corrected and fixed. Couple different ways you can get a hold of me. One, you, everybody, you can schedule a demo, demo if you’d like to. You can scan the QR code here. Let’s take you straight to a demo. You can also go to fearlessacupunctures.
com. You can check that out, or if you want to, you can contact me at Dr. Perry at Better Hippo Blueprint. I am more than willing to talk to you, to discuss with you, because I don’t want you to be in a position where you’re potentially going to be fine. I also don’t want your patient’s information at risk.
Just like we, us, when we go to our providers, our dentists, whoever that may be, we don’t want our information leaked, like our social security, you as being in practice, that all of you are. We don’t want you to have those fines. It’s way too much risk. So in the meantime, I do want to thank again, the AAC info network for having us here and discussing with you the vital importance of HIPAA and HIPAA compliance.
And in the meantime, like I said, if you want to, I’m more than happy to discuss things with you and click on the QR codes, check things out and have an amazing day.